Marrakesh-Safi Marrakesh Marrakesh Annakhil Hotel Riu Tikida Garden

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Hotel Riu Tikida Garden

4-star hotel

Circuit de la Palmeraie,, Route des Jardins de la Palmeraie (Annakhil), Marrakesh 4000705243-29595

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1,306 reviews

Relaxed all-inclusive hotel offering dining, entertainment & bars, as well as pools & a spa.

8 top things to knowFeatured in Best Resorts & Hotels in Morocco for All-Inclusive Holidays+7 more

8 top things to know

Featured in Best Resorts & Hotels in Morocco for All-Inclusive Holidays

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The unfussy rooms have refrigerators

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9 min drive to Nikki Beach

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One of the few hotels in the area with a 24-hr front desk

Great professional staff from the reception untill the team that clean 24/7.

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Guests praised the formal restaurant, which has a dinner buffet

Good value - good location - food fine but specialist Moroccan restaurant disappointing

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Guests mentioned "animated movies" 46 times

... From 2100 due to lockdown restrictions in maroccco. Perhaps more animation in the day please 🙏 I am returning in 4 to...

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The fitness center has elliptical machines and treadmills

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One of the few hotels in the area with an indoor pool

Decent pool, read some think it's cold but found it takes the edge off th sun nicely.

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Location summary

Neighborhood: Annakhil

Good for visitors

Semi-rural suburb with golf resorts, palm grove paths at El Palmeral & modern African art at MACAAL.

5 km

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Top sights

Restaurants

Airports

Transit

Jemaa el-Fna

Point of interest

17 min

Jardin Majorelle-Yves Saint Laurent Mansion

Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.

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Marrakesh Menara Airport

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25 min

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Tikida

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Rma Qamra

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Exterior

Food & Drink

Amenities

Bedroom

About this hotel

Surrounded by palm trees, this relaxed all-inclusive hotel in a Moorish-style building is 3 km from both the Medina quarter and the exotic Majorelle Garden.

Check-in time: 4:00 PM

Check-out time: 11:00 AM

Popular amenities

Pool
Spa
All inclusive available
Breakfastfree

Web results

https://www.riu.com › ... › hotel-riu-tikida-...

Hôtel Riu Tikida Garden - Marrakech

See photos of the hotel ( 30 ) · Bienvenue à l' Hotel Riu Tikida Garden · Recommandé · Hotel awards and certificates · Nous vous présentons notre nouvelle appli.!

https://www.tripadvisor.fr › ... › Hôtels Marrakech

TUI BLUE Riu Tikida Garden - Hôtels Marrakech - TripAdvisor

L'Hotel Riu Tikida Garden met tout en œuvre pour rendre votre séjour aussi agréable et relaxant que possible. C'est la raison pour laquelle autant de clients ...

https://www.booking.com › ... › Hôtels à Marrakech

Hotel Riu Tikida Garden - All Inclusive Adults Only, Marrakech

L'établissement Hotel Riu Tikida Garden - All Inclusive Adults Only accueille des clients Booking.com depuis le 4 août 2020. Chaîne hôtelière/marque: RIU Hotels ...

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Hotel Riu Tikida Palmeraie

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Booking.com

د.م.‏ 1.969

Savoy Le Grand Hotel Marrakech

From

Booking.com

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Savoy Le Grand Hotel Marrakech

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Royal Mansour Marrakech

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Google review summary

This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more

Reviews

People often mention

Kathleen Jeugmans4 weeks ago on

Google

5/5

Beautiful hotel and amazing staff!! We felt very welcome and well attended to. The pool is a dream come to life and matches the overall scenery of an oasis in the Sahara. We woke up every morning with a smile knowing we would be greeted by the friendly staff and the best mint thee! The cuisine was superb, every meal was a treat for the taste buds. Thank you for the warm hospitality and lovely smiles

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Daniel Eugene Shadowmana month ago on

Google

5/5

I've had an amazing stay here. I love the staff. They have been so accommodating and super friendly. The cuisine everyday was perfect, different choices to choose from if you like vegetarian options or meat. The rooms are beautiful and so many pools to cool down, if you're too warm. Would love to come back here again.

Rooms5.0

Service5.0

Location5.0

Trisha Cray2 days ago on

Google

5/5

Have just had a lovely four night stay at this hotel. All the staff we encountered were friendly, helpful and went above and beyond. The rooms were clean and all in a lovely setting. We really enjoyed the food selection and felt the buffets were nice and varied. We were particularly impressed by the effort made in Halloween night, with finger biscuits and brain cakes.
The activities available were nice and varied, and I really enjoyed the yoga sessions with raya. She was a great instructor!
The bar selection was varied, and there was a wide range of alcoholic and non alcoholic choices.
The pools were very very cold, but kept very clean and water was crystal clear. The pool area was also very clean. I opted to swim in the indoor pool which was warmer and opened on the 1st November.
Only improvement would be the use of sauna and spa facilities. It is run by an independent company and had to pay 15 quid for the use of just a sauna room (had to pay another 15 if you then wanted steam room). Might be a worthy investment to offer sauna / steam room services, particularly in the winter when it gets cooler outside

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Dave Wigg3 weeks ago on

Google

5/5

Incredible. As simple as that. This was our first holiday in 3 years so we wanted something a little fancier than a simple trip to Spain for a week. The thing that sealed the deal for us was the fact it was adult only, making it much nicer to relax and enjoy the sun. The staff were fantastic, at every level from the maids to the bar workers they were friendly and accommodating. It was my birthday while we were there and without telling them (they must have seen it on my passport!) they put a table aside for us at dinner with a bottle of bubbly on it and then brought over a cake when we had finished eating! The evening entertainment was great, from nice chilled music in the bar to a dance night it had everything you could want. I would whole heartedly recommend this hotel to anyone looking for a cracking holiday.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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Karl Roberts2 months ago on

Google

5/5

We tipped at breakfast, lunch and evening which resulted in fantastic service, only between 20 and 50 dh per time but it made all the difference. The range of food was good, something for everyone. The cocktails were nothing to write home about unfortunately, but plenty of other options. Personally found the bed too hard but that certainly didn't spoil our stay. Weather and actual hotel were beautiful

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

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Jan Štěpánek3 months ago on

Google

3/5

Not bad experience, just a few things tho. When eating the staff are watching you and the very second they think you finished eating they just take the plate from you. With drinks is the same. You bring yourself a glass of water you finish and before you have a chance to go get another your glass just disappears so you have to use another one (talking about saving energy, water etc..). Last day a lady at the reception (didn’t catch her name) was quite rude.
Food was good but lack/none of description of what the food was no allergens included either.

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Karis Dhamarai5 months ago on

Google

4/5

Gorgeous hotel. It wasn't super busy so plenty of sun loungers for everyone. 4 pools! The staff are so nice and friendly. …

Gorgeous hotel. It wasn't super busy so plenty of sun loungers for everyone. 4 pools! The staff are so nice and friendly.
The only thing that I didn't love was the food. The range was not great and nothing was ever labelled. Stayed one night at the Medina Gardens and the food was much better there and everything is labelled to avoid confusion.
Do not stay here if you have any food allergies or intolerances.

Rooms5.0

Service5.0

Location5.0

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Elliot Holroyd4 months ago on

Google

5/5

One of the best hotels I have ever stayed in! The food was varied and great quality and the one night in the authentic Moroccan restaurant was incredible! Poolside beds each day! Helpful staff that really made us feel welcome. Couldn't ask for more really.

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

Stephen Jones4 months ago on

Google

5/5

6th - 21st May 2022. The hotel was beautifully decorated with traditional decor. Staff were helpful and friendly. As a solo traveler, it’s often difficult, but the daily activities made it much more enjoyable. The food was of a good standard and there were plenty of bar staff all day to prevent any queuing. The entertainment was hit and miss, they do have to cater for all tastes. Excellent value for the money paid.

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A.N. Othera month ago on

Google

3/5

Recently refurbished hotel. Nice rooms and general hotel layout and decor. Let down badly by the food in terms of quality, variety, flavour and presentation. Drinks glasses were mostly very small. Room cleaning was good. Pool bar men hichram and mohammed deserve a special mention, very friendly and customer focused. Reception staff service was variable and sometimes unhelpful with a proven bias and penchant for giving preferential treatment to ladies.

Trip typeVacation · Couple

Rooms4.0

Service3.0

Location3.0

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Shabnam Shah2 months ago on

Google

2/5

If you are coming here with friends or family, just a reminder this is a couples place. We didn’t realise until we actually got there that it was a couples hotel. If I could changed hotels I would’ve. The hotel is nice the room was very big however we got given a room with a sliding bathroom door which wouldn’t even close fully and there was gaps inbetween each side, another thing about the bathroom was that there was no shower screen every time we’d shower the whole bathroom would get soaking wet and the little bath mat that was provided wouldn’t even help. We did mention this 2 times to the reception however nothing was even done about it so we just gave up.
Moving on to the food, the food is bland no flavour at all and they pretty much give the same food everyday so it gets tiring eating the same food constantly however the staff working in the restaurant are very lovely people. I’ve read reviews of people saying that the food is nice however this is not right as the food is tasteless, they do have pizza and fries everyday for lunch and dinner however sometimes the pizza can be really over cooked so it’s really hard to eat.
The pools are very nice however no music there is only music around the main pool but it is very low and the songs same songs repeated everyday. It would be nice to have music around but it is only in from a certain time. We met Jasmine at the hotel and she does all the activities and sports, she is very lovely and chatty.
The pools close at 7pm so after that there is barely anything to do apart from just sit around or go to the bar however the bar gets very packed.
There is a shop which is 2 mins away from the hotel it’s called Mohamed’s Shop he is such a lovely man where you can book activities with him for a good price.
Overall if you are planning on coming here with friends or family I wouldn’t recommend as it’s a very quiet hotel no music nothing.

Trip typeVacation · Friends

Rooms4.0

Service3.0

Location3.0

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Adam Yates3 months ago on

Google

5/5

Excellent holiday with my wife. We had the swim up room and enjoyed every minute of it. Would definitely recommend to those that want a relaxed and re-energising holiday. Food was good throughout the holiday.

Rooms5.0

Service5.0

Location5.0

Daniel Escribano Stable2 months ago on

Google

1/5

A bad experience in this hotel, they employ some staff that steal your most precious belongings. Please be careful of their night show staff and dancers, they are not trustworthy. We had the sad experience of being stolen inside the theatre at night by one of the lady dancers hired by Riu. It took us a whole day later to report to the police and get the investigation going… Riu should improve the quality of its employees and should put more security cameras including inside the theatre where they organize shows at night.

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Gary Tune4 months ago on

Google

3/5

The reception area and zanzibaar are all done very nicely, the pool area is nice too ,the bedrooms have just had a lick of paint although the bathroom is a lot better same cupboards same towels. Maybe spent a little less on the large mirror TV and got new pool towels (same tatty off yellow from when we last went 3 years ago) . The food was boring often luke warm and very repetitive and god help you if you want to take your wine from the restaurant to the bar to finish, and the price hike your not getting anything more then before so needless to say my wife and I will not be returning neither will are friends, on a good note the staff where extremely helpful ,friendly and always smiling.

Rooms2.0

Service3.0

Location4.0

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Georgia Stathama month ago on

Google

5/5

The hotel is beautifully decorated and very clean. The staff were really friendly and attentive! Food was decent. I really enjoyed my stay here :)

Rooms5.0

Service5.0

Location5.0

Joshua Tiffany6 months ago on

Google

5/5

A fantastic hotel, with the most friendly staff! Everything was taken care of for us, from the moment we arrived the lovely TUI rep Chloe put a cocktail in our hands and our minds were at ease! Everyone working at the hotel was friendly and kind, nothing was too much, even had a lovely chat with the room cleaner!
The swim up room was beautiful, and guaranteed that we had a sunlounger to sit on. The pools were "fresh" (codeword for cold!) but after a day sunbathing, it was so refreshing and nice!
I would 100% recommend anyone to stay here, it was well worth the money!
Thanks for making our stay amazing.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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Mr Bluea month ago on

Google

4/5

The service was fantastic. Staff couldn't be more welcoming and helpful throughout our holiday. …

The service was fantastic. Staff couldn't be more welcoming and helpful throughout our holiday.
Quiet adult only hotel, perfect for a relaxing holiday. Rooms are excellent, service in general is fantastic, sometimes a bit hit and miss in the buffet restaurants.
For all your excursions (50% cheaper than TUI prices) & changing currency etc don’t use the hotel but go to Mohammed shop ( it’s outside the hotel on the left-hand side) less than 2min walk. - I highly recommend the shop, I booked everything via him. He was very helpful and provided an amazing service!
On day 5 of my holiday I experienced vomiting & diarrhea from the hotels food but luckily it only lasted 24hrs but I asked the hotel if I could buy some medicine and reception quickly demised the idea of food poisoning and quoted me over £40 to get a taxi to buy medicine. I called Mohammed and he managed to get me something a fraction of that price.
Overall I would book this hotel again but TUI/hotel needs to look into food selection as it’s what letting the hotel down

Trip typeVacation

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Bilel Tlili4 months ago on

Google

5/5

Great staff and service and the rooms are Cristal clean 👌. Location is a bit far from the medina but they easily manage to get you a taxi. Great professional staff from the reception untill the team that clean 24/7. Enjoyable and really cool swimming pools. Anyway I highly recommend it.

Rooms5.0

Service5.0

Location4.0

Sharon Oxley2 months ago on

Google

3/5

I have just returned from Tikida Garden after spending one week there with my hubby, daughter and son-in-law. We had a wonderful time until I sustained an injury after slipping on extremely dangerous wet steps! However I cannot take away that the hotel was amazing, very clean with extremely hard working staff who cannot do enough for you. Would I go back? I cannot lie, I've been left traumatized by my accident there and so has my family but I would return but would insist on a ground level floor! Can't remember if I mentioned the food...it was very good, delicious and varied.
Shaz Oxley ☺️

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TiggerFanClub _2 months ago on

Google

5/5

Great food selection, nice rooms, 4 pools to choose from. Polite and friendly staff, short trip from airport but no planes overhead. Would highly recommend.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

Lee Mallard-Mchugh3 months ago on

Google

5/5

Excellent hotel, can't fault it. Staff friendly and helpful, food excellent. Such a relaxing place to unwind. Highly recommend

Rooms5.0

Service5.0

Location5.0

D Gibbs3 months ago on

Google

5/5

Really Great hotel, lovely pools, great food and plenty of it. Staff on the whole were brilliant and Yasmin in particular was outstanding and very professional. Highly recommended

Trip typeFriends

Rooms5.0

Service5.0

Location5.0

Jane Cook3 months ago on

Google

5/5

Our first time back since the refurbishment..
Extra pools, staff still friendly and nothing too much trouble, going out of their way to make sure your stay is comfortable and relaxed.

Trip typeVacation · Friends

Rooms5.0

Service5.0

Location5.0

Hilary Dalea month ago on

Google

5/5

Just excellent could not fault a thing the staff are amazing the food so good and the rooms are big and kept spotless the tui reps were brilliant and they really do know how to look after youjust one big happy family even the the security staff on a night would wave from their posts a beautiful hotel would recomend it more like a 5*

Rooms5.0

Service5.0

Location5.0

Luvly_simi7 months ago on

Google

4/5

Hotel Riu Tikida Garden.
I would pick this hotel over and over again📌📌 …

Hotel Riu Tikida Garden.
I would pick this hotel over and over again📌📌
First of all it’s an Adult only hotel meaning children aren’t allowed in this hotel so you can be sure of getting peace and quiet.
As you all know I’m In love with anywhere that has good customer service.
This hotel gives meaning to “good customer service”.
I paid for an all inclusive stay, it covers the room, breakfast, lunch, dinner, cocktails at all times, snacks at all times, pool access of course, wifi, gym, literally everything 😍😍
Honestly it’s the cocktail and snacks for me, I could walk into the dinning area at any time to grab pizza and walk to the bar to cocktails💃🏽💃🏽💃🏽

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Anne6 months ago on

Google

3/5

The hotel is absolutely beautiful. Redesigned in 2021 and you can see it . The people who are working here is very friendly . But unhappily the food is far under the expectations of a 4 star hotel . Everyday the same without any creativity . Not far from disgusting .
In your bathroom only soap … no body lotion , shampoo, shower cap … nothing …
The towels for the swimming pool are much too little …
I f you are single , you get the worse bedroom … like everywhere in the world … after discussion at the reception with a very nice lady , I ce received an acceptable room in the ground floor with extra cost .
No possibilities to have dinner outside . The dinner room is just like a cantine with very bad insonorisation and a lot of noise ….

Trip typeVacation

Rooms5.0

Service5.0

Location3.0

Response from the owner6 months ago

Dear Anne,

We appreciate you took the time to share your review about your recent stay.

However, it is unfortunate your time with us was less than perfect. We are always looking into feedback to continue to better our establishment.

We would like to apologize for being disturbed by noise and other guests, you can be sure that all our rooms are built considering the legal requirements regarding insulation.

Moreover, it is saddening to read we could not meet your taste regarding the food offered, in order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients.

We will forward your remarks to the departments in charge.

Kindest wishes,

Hotel Riu Tikida Garden

Online Reputation Manager

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Jordan Rankine3 months ago on

Google

5/5

Great couples vacation at this adult only hotel. Bee's are everywhere and the wi fi a little sketchy but that's the only minor negatives we can think of. Would recommend.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location4.0

Colbygazza Cox2 months ago on

Google

5/5

Always been a great place for a holiday , hotel even better since its refurbishment improvement makes it even better . Staff always friendly & helpful, would definitely recommend to others 👍

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

Joanne Carr3 months ago on

Google

5/5

We returned from this hotel on Monday , we had a great time , the staff are so friendly & couldnt do enough for us , the hotel , swimming pools & rooms are cleaned daily so it is very clean , the Al a carte restaurant is lovely , it’s a shame you can only go once as the food can become a bit repetitive but it’s decent enough food , the lunch food is very good as in fresh salads & pasta , there is a lot of choice especially for breakfast , no moskitos at all but there are wasps but we have to say we had a great stay & met some lovely couples there , thanks Jo & Paul

Trip typeVacation

Rooms5.0

Service5.0

Location3.0

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Bhogilal Pancholi4 months ago on

Google

5/5

English speaking staff were very help full.other staff were very co operative.food was excellent.location and up keep of the whole resort was next to none excellent

Trip typeVacation · Friends

Rooms5.0

Service5.0

Location5.0

Andrea Samuel-Jones7 months ago on

Google

5/5

Sadly just returned from a week here for the first time - we definitely wanted to stay 😔 Read the reviews beforehand and was a little apprehensive to say the least - I definitely needn’t have worried. The hotel set in the most glorious, well kept gardens. The gardeners work incessantly to keep it looking this great. Outside areas are all also really well kept with 4 gorgeous pools (albeit a little too cool for this time of year), oodles of sun beds and even wonderfully comfortable day beds. Never had a problem finding free sun beds at any time of the day. One tiny negative, and tbh, the only negative I felt I encountered all week was the attitude of the gentleman giving out the pool towels. I had participated in an enjoyable Aqua fit session with wonderful Hassan and my towel was so wet. It wasn’t warm enough for the towel to dry on the sun bed so I returned it to request a new one for the day. The man was quite rude to me and made me feel really awkward. He tried to say I could only have one a day and had to return it overnight by 7pm & not during the day. I tried to explain that I’d kept it the previous evening but his attitude was not one I appreciated or expected from such an establishment. I cannot stress enough that absolutely every member of staff (apart from the pool towel attendant) was incredibly polite, helpful and very friendly. A big shout out to Amin, Mohamed and Tariq who served us in the restaurants. They all went above and beyond. Amin, especially, had the kindest soul and showed such initiative and will go far, to be sure. We found a little tip was certainly well deserved as the staff in Morocco aren’t highly paid. They really do appreciate this extra little bonus and they truly deserve it. Food was plentiful. We’ve had better and more choice in other hotels of same rating but tbh, we were certainly never hungry. Always lots of salads and vegetables and usually some fresh fish and meat dish. We also enjoyed 1 meal in the specialist Moroccan restaurant. A good change to be seated and not have to wander around the buffet stations. The Moroccan soup was particularly tasty. For our accommodation I requested a high floor room and this was honoured. We were in 378, overlooking the main pools and central courtyard and this benefitted us with glorious afternoon sunshine on our balcony and the most amazing sunsets. Our room was very comfortable with everything we needed. No bath but a double sized shower instead. Having your own coffee & tea facilities in the room is always a bonus. Our cleaner was so friendly and worked so hard all day. Indeed, all the cleaners work their socks off to keep all the areas so pristine. All the toilets around the hotel were immaculately kept and the cleaners were constantly doing the rounds to keep them like this. The Tui team were all extremely helpful and friendly. Darren & Hassan were like a dynamic duo and we only briefly met Sam (who left after a few days for her new position in Cape Verde) & then had a little chat with Chloe who took over for Sam. Chloe was really friendly and I’m sure she will have a successful season in Marrakesh. Evening entertainment revolved around the bar area. There was a resident singer, performer who was excellent and other events such as bingo music, juke box requests and there were African performers. Down to earth entertainment and nothing too exciting but ok. The bar staff worked hard to ensure everyone had the drinks they wanted and always tried to honour any specific requests. Cocktails were pretty basic. Airport was about 30 minutes - no other stops too, just a bus for each hotel. The airport was very thorough on arrival and departure so be sure to have all your current documents (including test results, vaccination details and passenger locator forms) all at hand. It’s fine to have evidence or screen shots on your phone. Flight delayed an hr on way home and it was a little disappointing to have no information about this and no apology at all. I only knew as I do a flight tracking app. Would I return? - most definitely! Don’t hesitate👌

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Craig11 months ago on

Google

5/5

Great hotel in a good location. Staff are extremely helpful and friendly. Would highly recommended, great value for money. Went in late October and the weather was a constant 34 degrees with not a cloud in the sky. Great bar area and loved the fact you eat somewhere different for dinner so you get a change of scenery

Giovanna Oliveira8 months ago on

Google

1/5

If you are looking for a place to relax and have a good time this hotel is not for you!
I had so many problems that I don’t wanna to came to Marrocos ever again. …

If you are looking for a place to relax and have a good time this hotel is not for you!
I had so many problems that I don’t wanna to came to Marrocos ever again.
Let’s begin with the problems:
The hotel on the website show that if you are on a vegan diet it will not be a problem! There will be many options and everything will by market. When in fact nothing is market, you need to ask about everything and they don’t now the answer.
For break I ate brad with nothing. And during my 4 night stay I hade no dessert.
If you are vegan or intolerant to milk there are 0 options.
Even if you are not on a vegan diet the food is every single day the same… If you stay over 2 night you will get bored with the food.
My second problem with this hotel.
On the website they talk and brag abou the hotel having 5 pool, and one being indoor.
On winter when you only can use the indoor pool um you need to pay 13€.
Me and my pay, vedou-se it was one of the only activities on the hotel. But during the time we were on the pool we sow more than 6 guest thing they could use the pool, and just finding out about the tax when they were about to get inside the pool.
And to end this terrible experience let’s talk about the spa! The place for you to get really stress!
The lady in the front desk is very rude. There is a very confusion about prices, on the desk is one, on the hotel app is other.
You have two treatments with the same price (60€) but one is only 10 minutes os massagem and the other 50. Why the lady on the front desk don’t tell you that before.
If you are use to western spas, this place is terrible. They are rude and not delicate.
This was the worst experience of spa in my life.
I really advise you to not stay here.

Trip typeVacation

Rooms2.0

Service1.0

Location2.0

Response from the owner7 months ago

Dear Giovanna Oliveira,

Thank you very much for choosing us and for sharing your review about your last stay.

Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.

We lament that we could not meet your taste with our gastronomic offer. If you have special dietary needs (gluten free, lactose free, vegan), we kindly encourage you to contact when booking our Call Center in case of direct booking or your travel agency in order to ensure that there is a service available that meets your needs. It is also important to inform the hotel reception beforehand so that, on the day of your arrival, we have food with the right characteristics.

We are also sorry to learn that you had a bad experience in the Spa. We would like to clarify that the Spa is run by a third company and not RIU.

Please rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority.

Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience.

With our best hopes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

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Victoria Diebelius3 weeks ago on

Google

5/5

The hotel is beautiful but its very quite and not very much entertainment.

Trip typeVacation · Couple

Rooms3.0

Service5.0

Location3.0

Aaron Marsha year ago on

Google

5/5

Brilliant hotel stay, staff were very friendly and attentive. Booked through Tui and the reps we're great and up alway up for a chat. Even with Covid restrictions the hotel was managed well with daily activities if you wanted to join in. Plenty of beds even if you need to be up early to get a Bali bed. Food choice was maybe the only downside but what was on offer was always tasty and well cooked. Moroccan tajine always on offer with pizza, pasta + rotating dish. Would thoroughly this oasis!

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Imran Nanji7 months ago on

Google

4/5

A really nice holiday. Let me get this out of the way first. I'm not the type to go on holiday and stay in the hotel all the time. …

A really nice holiday. Let me get this out of the way first. I'm not the type to go on holiday and stay in the hotel all the time.
LOCATION The main town square (Jemma el fna) is around 5/10 min taxi (find the right driver and it's cheap) but also, the streets around the hotel are bustling with market stalls and shops open till late at night.
ROOMS decent size rooms with safes and mini bar (empty). Tea and coffee, a kettle and glasses were provided. The shower generally changed temp every min or so, but had a rainfall head as well as "normal" shower head. There was plenty cupboard space. Beds were comfy too.
RESTAURANT food was quite nice, my main issue was there was not enough choice. Pizza, pasta and chips every lunch and dinner! Generally only one Tagine at meal times.
Staff were all AMAZING, so welcoming, accomodating and always smiling. The head chef and restaurant manager (both Rachid) go out of their way to make sure you are happy. Thank you so much guys!
I did join in for a little of the activities provided (book through the Tui blue app), but I would definitely say go to the main town square in the evening instead.
Lastly, don't use the hammam it's an external company, rude staff that don't want to do anything apart from chat between themselves. There are many, many, better hammam's close by.

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Mark Franka year ago on

Google

5/5

Beautiful grounds, four separate pools, three restaurants and two bars. A very reasonable price for the level of service provided. The meals were all good, if a little repetitive. The drinks from the bar were wildly varying in quality, but in a country where alcohol is not popular, this is to be expected. The free shuttle bus brings you to and from the new town multiple times a day. The staff were very nice and friendly, and there's an ATM and small shop in the lobby. There's tennis courts, a basketball court, and volleyball as well!

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GRAZIELLA OLIVEIRA8 months ago on

Google

2/5

The Hotel is very nice with spectacular landscaping, but the service leaves a lot to be desired. I traveled with my daughter who is vegan, as the hotel chain's app (Blue app) offers vegan options on the menu. As we were in Morocco, evidently during the main meals we encountered a lot of vegetables and meatless dishes. However, when it comes to dessert or breakfast, the options are practically “non-existent”. We spoke to the maitre in the first night who said he would provide a vegan dessert. We were waiting at the table, until we gave up and thought it would be for the next day. We kept waiting for four more days and nothing has changed! If they don't offer vegan options, why advertise? But the disappointment didn't stop there: we decided to book a beauty treatment followed by a relaxing massage. What we got was just another stress… After an exfoliation and hydration with argan oil, the massage was reduced to an application of body cream, which didn't last more than 5 minutes!… We took the hotel shuttle to take us to the city center. However, the landing point is at KFC quite far from where we wanted to go. We realize that it is purposeful for you to take another taxi which, at first, offers the ride for only 2 euros. On the way, he decides to stop at a spice shop so that we can buy goods at least three times more expensive than what is sold in the market. As we realized the driver's intention, he ended up leaving us in the middle of nowhere, practically at the shuttle disembarkation point! A terrible deception! The hotel should be responsible for the correct information and for alerting tourists, especially first-timers at Marrocos. After so many disappointments, I can say that our stay in Morocco was a disappointment, both with the City of Marrakech and with the Hotel Riu Tikida Garden.

Trip typeVacation

Rooms4.0

Service2.0

Location1.0

Response from the owner7 months ago

Dear GRAZIELLA OLIVEIRA,

Thank you for your valuable feedback.

Whilst we are delighted to note you enjoyed the the hotel´s great location, as our goal is to deliver the best service, it is disheartening to read that we fell short of your expectations in some aspects.

If you have special dietary needs (vegan), we kindly encourage you to contact when booking our Call Center in case or your travel agency in order to ensure that there is a service available that meets your needs. It is also important to inform the hotel reception beforehand so that, on the day of your arrival, we have food with the right characteristics.

We are also sorry to learn that you had a disappointing experience in the Spa. We would like to clarify that the Spa is run by a third company and not RIU.

Also, we cannot be held responsible for the taxi driver´s action, although we are terribly sorry for the inconveniences you experienced.

We are constantly looking for ways to improve our service therefore we are grateful for the feedback and we forwarded them to the responsible department for an adequate follow up. We hope you will consider giving us another chance to provide you with the excellent hospitality and comfortable accommodations which we are known for.

Kind regards,

Hotel Riu Tikida Garden

Online Reputation Manager

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Misba jabeena year ago on

Google

4/5

Lovely hotel staff were friendly.
The room had a few issues like leaking roof and lights flickering when on sometimes. …

Lovely hotel staff were friendly.
The room had a few issues like leaking roof and lights flickering when on sometimes.
The Zanzibar bar was lovely The way its has been set out but the staff were overwhelmed by the evening ordering drinks you are waiting for like 30 mins and when you ask were your drink is they can come across rude.
They need some sort of system to keep it running smoothly.
Not go and get loads of orders then go and make the drinks just didn't make sense.
We kept getting locked out of our room with the key every other day had to go back and froth and reception said they don't know why it kept happening.
Wasn't ideal as our room was on the other side of the hotel.
We stayed in a room with the pool just outside was lovely apart from locals taking over others outdoor spaces were there belongings were and was part of the room was shocking as you have to pay extra to have rooms like that.
The restaurant food was lovely and overall was a nice to stay there.

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Ammar Orfahlia year ago on

Google

4/5

Great hotel for a getaway. It has been recently refurbished and you can tell. Everything is well kept, staff are always around cleaning and landscaping. The hotel has 4 pools so it never gets crowded. The staff were lovely and the atmosphere was amazing! Adults only, so no kids screaming around. The rooms were nice but a bit basic with no tv. The wifi never worked. The most disappointing part was the food, very repetitive and very bland and not much variety.

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Alan Hyndman4 months ago on

Google

5/5

We are here now . Cannot fault hotel at all. We have a swim up room. Totally stunning.

Rooms5.0

Service5.0

Location5.0

Ayomide Geraldine Disi11 months ago on

Google

5/5

Beautiful all inclusive hotel! The location isn't central but the minute you set foot on the property you have no need to go anywhere. There were activities every evening, have multiple pools, a gym, spa and a couple of restaurants and bars. The rooms are well equipped with a nice view and balcony. Food was good, from starters to desserts. Some staff were really friendly and helpful during meal times but some seemed a bit racist (in my opinion). They were very particular about covid protocols so you need to have your mask on. There's a covid testing center less than 1KM from the hotel and the airport is about 20 mins drive on a busy day.

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Stephen Bowdena year ago on

Google

3/5

Lovely hotel but not a lot of choice when it comes to meals especially as my wife is vegetarian ok if you like pizza and pasta. Not a lot of choice of drinks and you have to tip the staff for everything. That's if you want better service and not to be ignored compared to the other guests that do tip

Response from the ownera year ago

Dear Stephen,

Thank you for reaching out to us with your feedback.

We regret that we were not able to impress you with our food selection. We are also very surprised to read your comments about our staff. Tipping is completely optional and the quality of our service should not depend on it. We will send your comments to management in case these standards have not been fulfilled at some point.

We do thank you for your comments and I hope we have the pleasure of welcoming you back again in the future.

Best wishes,

Hotel Riu Tikida Garden

Online Reputation Manager

Rahul G6 months ago on

Google

4/5

Good hotel. Decent food and choices.
Sauna and steam room has to be paid separate.

Trip typeVacation · Couple

Rooms4.0

Service4.0

Location4.0

Danilo Del Bussoa year ago on

Google

5/5

The staff is incredible here (shout out to Hamed📸, thanks to whom we got great pictures, and Isa and her yoga classes) …

The staff is incredible here (shout out to Hamed📸, thanks to whom we got great pictures, and Isa and her yoga classes)
Facilities are also fantastic. There's both a quiet and a more "active" pool, with music and activities (as well as other pool areas).
Drinks are amazing, and you can ask the staff for basically anything.
We had an issue with our booking regarding the Culinarium, which was swiftly dealt with by Rashid.
Overall, a great experience (without even taking into account activities, and the visit to the city)

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Jeremy Newman5 months ago on

Google

4/5

Beautiful hotel, gardens and pools. Lovely food, friendly staff, great TUI reps.

Trip typeVacation · Friends

Rooms5.0

Service4.0

Location4.0

mike charlesa year ago on

Google

2/5

Nice looking hotel and the rooms are spacious and very well designed , with most having a great pool view . …

Nice looking hotel and the rooms are spacious and very well designed , with most having a great pool view .
I’m sad to say that the only thing that lets this place down are some of the staff . Some are absolutely wonderful others are downright rude.
Reception is the main problem - a smile really costs nothing and everytime I approached the desk they looked like they were doing me a favour by talking to me
. Maybe they were all having a bad week but I’ve navigated covid tests , locator forms and additional costs just to be here so you could at least smile and pretend you are happy to see me.
One lady receptionist was particularly sour , as was an older guy who sat at a desk behind reception and scowled at guests who dared approach. It was almost comical how rude they were .
On the plus side the waiters in the restaurants were polite and lovely . I was travelling on my own ( long story..) and they always made an effort to smile and chat , as did the porters - that was nice and made me feel welcome.
Drinks at the pool side bar however tended to be served grudgingly .
Back at reception the guy on the front desk was hostile when I said that I would like to pay to have a late check out (yes that’s right I was giving you some more money so please be vaguely pleasant to me )
The problem seemed to be that he wanted cash but I wanted to pay with card . There was an unpleasant stand-off and he eventually took my card but it was a very tense exchange .
He virtually threw my card back at me once it had been through his machine ! To be honest I was stunned by his attitude and was pleased that I was checking out ....
As I had two hours to kill before the return coach to the airport I went to the hotel gym -emerging very sweaty one hour later I asked at the fitness centre reception where the spa showers were and I was told that there weren’t any. When I asked where I could freshen up, because I had a plane journey ahead of me and didn’t want to inflict my sweat on the person next to me, the lady behind the desk barked “ shower in your room” . When I told her I had checked out already so that was impossible she just shrugged her shoulders , said that there was “nowhere” and went back to playing with her phone .
These encounters didn’t ruin my holiday but I won’t be going back - i want to spend my money where people are actually pleasant to me rather than actively hostile . It also makes me sad for all the members of staff who do a really good job and are fantastic with the guests .
In short it’s a nice looking hotel , food ok but many of the staff have an appalling attitude . Only my opinion of course but it’s there for what it’s worth....

Trip typeVacation

Rooms4.0

Service2.0

Location3.0

Response from the ownera year ago

Dear mike charles,

Thank you for sharing your feedback with us!

As we are committed to provide excellent services to our guests, we are sorry to hear about your disappointment during your visit and that we did not manage to live up to your expectations this time.

We will of course share your impressions with corresponding team for an adequate follow up as we are looking forward to having the opportunity to welcome you back in the future, so that we can provide a better experience.

We remain with warm regards,

Hotel Riu Tikida Garden

Online Reputation Manager

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paula La year ago on

Google

5/5

Arrived on 3/9/21. Booked with TUI.
Had a small issue on arrival regarding the safe but it was addressed quickly.
The staff are amazing and cannot do enough for you.The restaurant was fab there …

Arrived on 3/9/21. Booked with TUI.
Had a small issue on arrival regarding the safe but it was addressed quickly.
The staff are amazing and cannot do enough for you.The restaurant was fab there was so much choice.a salad bar plus pizza station .Italian station morrocan station chips if u wanted it steaks grilled chicken and fish. This was rotated everyday. The morrocan night was the best for me.
There were too many desserts plus ice cream. If you were a vegetarian there was plenty of choice. Breakfast was very nice. The rooms were fab lovely and cool. The tvs were great u could watch English movies on a particular channel. The cleaners did a fab job.The tui staff were great .I am not really a drinker but enjoyed the non alcoholic cocktails. The swimming pools were amazing all 4 of them. The pool cabanas were lovely. The reception staff were great !
The treatment in the spa was so bad the masseuse started rinsing towels in the sink during a massage treatment. she did this 3 times until I told her stop. This was so she would not need to work..oh and I know as I have trained as a massage therapist in different types of massage . Go to another spa. Next time I return I will go to the mamounia Hotels spa.
There is a clinic 10 mins from the hotel if u need a PCR test. Pls adventure out to the local market and walk around its very safe. The only negative is the entertainment. From 2100 due to lockdown restrictions in maroccco. Perhaps more animation in the day please 🙏 I am returning in 4 to 6 weeks with a group .see you then👌

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Olumide Fadahunsi11 months ago on

Google

5/5

Very Beautiful hotel. World class! Decor and aesthetics are very on point . Staff are very friendly Tucked away in a quiet environment. You wont even know it is there.

sarah baldwin6 months ago on

Google

5/5

Been here before the refurb and it was excellent then. But now it is superb.. Lovely and clean, staff brilliant and food excellent.. Will definitely be going back.

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

len mcfarlane3 years ago on

Google

4/5

I've given 4 stars but with a few very minor tweaks would have been 5 stars. This is a very good holiday hotel in stunning grounds. Food is very good. Staff are without exception brilliant, bar staff could be on stage as a comedy act!!
Please please could we have some hand drying facilities in the toilets!
Unfortunately this hotel is a taxi ride away from most of the attractions; please be aware taxis are VERY expensive.

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Jennifer Barnes8 months ago on

Google

5/5

The best hotel I've been to, food is lush, people are so friendly and helpful, rooms are nice, love this place and will definitely come back

J Spencer (WheretoWalkies)3 years ago on

Google

5/5

Lovely hotel, friendly and helpful staff, lush gardens, yummy food and lots of wildlife! We miss the bird song! 🐦❤️ Rooms are as expected, clean, tidy, I was more than happy with the firm bed. Having a little fridge and hairdryer was great, providing all the basic amenities. Downside the aircon in our room wasn't brilliant which meant dealing with the very warm days and almost all as warm nights a vet sweaty affair! We had 2 young children with us so only used the children's pool and the fact that you couldn't get near to the large pool unless you were out at dawn with your towels!

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Bridgette Edwards3 years ago on

Google

4/5

Just returned from a week's break with friends. Nice hotel and food is good. Outside pool is absolutely freezing which is not a problem as there is an outside pool. The problem is that this pool is only open from 11 till 3. Surely it could open from 10 till 5 that way guests might want to join the aqua aerobics that the animation team are offering. Everyone is sunbathing till gone 5 and it would be great to use the pool up till then. Team and coffee making facilities in the room would be nice too. Staff were friendly and the rooms were kept clean and tidy. Overall a nice holiday.

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Martyn Smith3 years ago on

Google

5/5

Great hotel, staff are so professional. The hotel is a little"old school", and could possibly do with some updates, but we had a wonderful holiday.
Every aspect of the hotel added something to our break. Beautiful and we'll kept gardens, good restaurants that always feature local cuisine were among our highlights.

Liv2 years ago on

Google

5/5

TOP TIP: Visit off season when children are at school
I enjoyed my stay here and returned a few times. It is an all inclusive resort …

TOP TIP: Visit off season when children are at school
I enjoyed my stay here and returned a few times. It is an all inclusive resort but fortunately not too big so it feels comfortable.
Off season is far more relaxing and I stayed as a solo guest and loved it.
Great food, lovely service, clean spacious rooms and an a fabulous team of staff.

Response from the owner2 years ago

Dear Liv,

Thank you for having chosen our hotel for your holiday.

We really appreciate your kind words and your recognition of our work.

It is our pleasure to hear that you enjoyed your stay with us so much.

Our team is already waiting for your next visit!

Warm regards,

Hotel Riu Tikida Garden

Online Reputation Manager

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Andy Brett4 years ago on

Google

5/5

Great place to stay staff are very friendly and helpful food very good lots of choice. Rooms very clean and comfortable the whole very well kept. Highly recommended 5*

Nuutti Luomala3 years ago on

Google

5/5

Check in was great. We arrived at 10 (check in starts at 14:00) and were immediately offered the all inclusive bracelets that we could use before checking in to our room. …

Check in was great. We arrived at 10 (check in starts at 14:00) and were immediately offered the all inclusive bracelets that we could use before checking in to our room.
Room was very clean and comfortable. Nice view from the balcony even though we didn't take the garden view room. All the gardens were pretty and very well maintained.
It was nice that we could eat and drink in different bars and restaurants. Free beers, wine and cocktails were nice after paying 70 MAD for two beers in Gueliz center. The cocktail selection was fairly good but I felt like they put very little alcohol in them. Food was also pretty good and there was only a 30 minute period during the day when they didnt't serve any food (breakfast, lunch, snack time and dinner). Didn't try the Moroccan restaurant though.
The atmosphere was pretty chill, not a place for people looking for big parties. Hotel was mostly filled with older people sunbathing all day. Not sure if this is the case with other similar hotels.

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Rebecca Johnsona month ago on

Google

5/5

Great hotel, lovely staff and lovely holiday.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

stephen bell3 months ago on

Google

4/5

Nice hotel food bit of let down
Would I go back Yes I would

Trip typeVacation · Couple

Rooms5.0

Service4.0

Location4.0

Ghita Jaaidane4 years ago on

Google

3/5

The hotel is OK. It's kind of old fashion building but the rooms large and cozy. There is one big swimming pool which is nice.
The food on the other hand was average almost everyday same food with slight difference. The food was almost tasteless expect for some dishes which I really liked. Would have liked some special menu for kids to enjoy it also.
There was no kids activities available.
The kids club is for kids from 4 to 12 years but no one available to assist you there at any time. So if you are traveling with young kids I don't feel it's a good option. There is a small playground as well but most games broken so only swing, slide and balance was working.
The plus is its near the city center and they have free shuttle bus and they have free wifi although it's available only in reception area not in the rooms.

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Saffy D4 years ago on

Google

5/5

The room was big enough for the 3 of us get ready in, cleaned daily, no issues.
Pool was cleaned daily, poolside games are fun. I enjoyed learning Arabic.
Food - there was a good choice to choose from for each meal.
Met some amazing people, and the staff were great and the entertainment team just knew how to party..
Can't wait to come back!

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Liam Major3 years ago on

Google

3/5

Where to start... The room is fairly nice is well looked after by the staff which was pleasant. Unfortunately if you like sleeping on a bed harder than the floor this is the hotel for you. You can constantly hear the peole in the room above banging around due to all floors being tiled which isn't the the best idea if you want a decent sunbed you do need to wake up early. There is plenty of sun beds which is good but the pool is so cold that when someone dropped an ice cube in it, it took half and hour to melt which meant you couldn't get in early in the morning otherwise you were cold till around 10 just for the sun to dry you out which isn't the hotels fault but could do with at least heating the pool since it is and all inclusive meaning people will spend a lot of time there. And finally the amazing food... The food is the same every single day bar 2 things changing the a la carte was a disgrace it had the same stuff for your starter and desert as the buffet and everyone who went the same night as us had the same look of what was this rubbish the whole time. The check in desk was really unhelpful telling us our room was 410 giving us the room key and letting us go and find the room which wouldn't be too bad if there wasn't several buildings to look for in the dark in our first time in Morocco other than that when I checked out the lady just snatched the room key out of my hand and just walked off toldy partner to sign a book saying we had checked out and didn't really take any real interest not once was reception helpful just looked at me as if I was bothering them when I asked anything. The music by the pool is about as dated as possible playing things like ABBA on repeat every day the people who give the towels out are the happiest people in the world as they really didn't want to be there the Zanzibar was very nice which I don't mean in a bad way was a very nice place to chill but the worst thing of the whole lot is there is no rules on smoking you can have as many 🚬 as you like by the pool which is great considering my girlfriend has asthma,👌 but by all means this hotel is great...

Trip typeVacation

Rooms3.0

Service2.0

Location2.0

Response from the owner3 years ago

Dear Liam,

Thank you for your insights following your recent visit.

We are truly sorry to find out about your dissatisfaction and we are disappointed to realize that we have been not able to fulfil your expectations. We would have liked to have been informed about all your inconveniences during your stay so we could have helped you to enjoy a pleasant holiday. Please be assured that this certainly does not represent the level of services and products we always trying to convey and in RIU we are committed to provide excellent quality products and services to our guests.

We appreciate your comments as they help us improve our services. For this reason, we will share your impressions with the Management team to take actions if needed.

It is our sincerest hope to have the opportunity to welcome you back in the future, so that we can provide you with a better experience.

Sincerely,

Hotel Riu Tikida Garden

Online Reputation Manager

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Philip Pascoa year ago on

Google

5/5

Great Hotel. Rooms are great, facilities great and above all the people are amazing. Come here you won't regret it. Fabulous place.

david bennett7 months ago on

Google

5/5

Fantastic hotel had a great weeks holiday can't say anything bad about this hotel its ace and all the staff are ace

Chrissie Baker4 years ago on

Google

4/5

I have stayed at this hotel twice during November. The staff are really friendly and helpful. …

I have stayed at this hotel twice during November. The staff are really friendly and helpful.
There is a free shuttle bus into the city, and taxis are also available.
There various activities going on throughout the day and evening. Or you can just relax by the pool, walk around the gardens and play sport or go-to the gym.
There is a huge variety of food for breakfast, lunch and dinner and recommend.
The rooms are a little tired looking, although spotless clean and comfortable.

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Steven Reading4 years ago on

Google

4/5

Great hotel. Beautiful gardens. Staff service impeccable. Standard all inclusive food. All inclusive drinks fab at many bars. Had a great holiday here.

Paulina C4 years ago on

Google

5/5

Enjoyed a week in this hotel.The staff were all friendly the food selections great. The hotel rooms very nice although even when requested to be cleaned they were not cleaned to a high standard.We had lovelt weather in November and the kids loved it but it was a shame the swimming pools were too cold to go in.So it was great that there is an idoor pool available as the kids still got to swim.
The restaurant on site is very nice and the traditional food was lovely with loads of flavour.
The entertainment in the evening was good too.Would possibly go back one day.

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Margaret McKenzie4 years ago on

Google

4/5

Wonderful staff, whether the maid, the staff doing the gardening, serving at the bar or in the restaurant. All fantastic warm people. Would have given 5 stars except that the food though plentiful could do with being a tad more varied and the Moroccan Restaurant was a disappointment. I had a better Moroccan dining experience in restaurants in the Souks in Medina. Ahmed the Tui rep was wonderful and warm. All in all a good experience 👍🏽

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Jon Ella5 years ago on

Google

5/5

I stayed here for a weeks all inclusive holiday and was not disappointed. the hotel is a 4 star and lives up to that rating in the most part. We were met at the main entrance with non alcoholic cocktails, our room was ready straight away and they even put food on as we arrived after lunch had finished. Our bags were taken to the room by porters and we were on a sun lounger by the pool in no time. There are 3 on site restaurants but only 2 will be open at the same time. The main restaurant is open every day and caters for even the most fussy of eaters, there is also an Italian and a Moroccan which were both great. There are 3 bars, one of which is a pool bar which is open throughout the day for drinks beside the pool. The rooms were cleaned daily and they also made sculptures out of the towels which was a nice touch. There is a free shuttle bus that goes into Marrakesh throughout the day, it drops you off at Marrakesh market which is in the middle of Marrakesh so it saves a lot of money on taxis. The electrical plug we took didn't work so the reception gave us one for free which saved a lot of hassle trying to find one.
We had a great week staying here and would visit here again.

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Colorado Colorado3 years ago on

Google

5/5

Adorable place. Adorable waiters in the restaurant, in the Zanzibar bar, in the entertainment sections and other places. Nice swimming pool. Excellent good. Exceptional staff and ambiance. You will immediately love the staff. This hotel is extremely popular with people from the UK and elsewhere, including from Morocco. Wi-Fi is available at the reception and by the swimming pool. Hôtel slightly pricey but services are good. Lots of friendships are born in this hotel.

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Ricki Burrows3 years ago on

Google

5/5

I've heard this place will be closed for refurbishment so this may not be valid for long. Yes it could do with an update as the room we were in was dated and not 4 stars. However the staff were extremely friendly and the bar staff in Zanzibar were awesome. Every evening they would engage in impromptu song and dance, they seem so happy it was infectious. The food was agreeable, quite a good variety and plenty to eat. The setting of the hotel lived up to its garden name with lots of planting and this attracted lots of birds, who would wake you up early in the morning singing. I'd have one of the top floors next time as we had a ground floor room and the people above us seemed to be constantly moving furniture on a tiled floor that disturbed our sleep, the swines! The wifi is dead slow 1mbs and intermittent at times.

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Ella Cleary3 years ago on

Google

4/5

Lovely hotel.
A few pointers if your going;
Be up early for beds, the ones around the pool start going at 6am! We went down …

Lovely hotel.
A few pointers if your going;
Be up early for beds, the ones around the pool start going at 6am! We went down at 8am and was only just able to get 2 beds.
Book the al la cart early during your stay as fills up fast, we missed out.
Dont bother with hotel room requests, we didn't get any.
If it's a birthday treat, only expect champagne etc, if your birthday is when your actually there (despite emailing and informing TUI the hotel manager would not allow as the birthday was the week before!)
Look out for the tortoise! These lovely animals roamed around however locals kicked them and mistreated them, reception staff laughed at complaints! Take them to safety on the outskirts of the hotel!
Food is good for meat eaters, a little repetitive for veggies
All inclusive alcoholic drinks were good and hit the spot!
Try and get low denomination notes at the airport, the hotel staff expect tips! Best exchange rate is at the airport but try and get what you need as the exchange rate back is very poor, only change what you need and if you have a credit card rely on this at the hotel.
The shop is okay and stocked with anything you may have forgotten.
I would also recommend the TUI discovery trip, very long day and lots of walking but get a real look at the souks, its double the price of Al and Mohamed but you get to see everything and don't just see their "friends" shops, be brave and venture out to the New Town on your own. Be weary of food outside the hotel.
Barter hard but expect to pay more than you expect!
The waterfall trip is good but bear in mind its 3hours there and 3hours back!
Could go on for ages, lovely holiday, probably wouldn't go back but worth the experience.

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stephen frankish3 years ago on

Google

4/5

Decent hotel.. Good food and staff. Didn't like the location.. Would have liked the shuttle bus to return from the centre later than 6 15pm and we definitely would have liked it to drop off nearer the main square rather than where it did drop off, only to be swamped by taxi drivers. Wi fi works. But only in the foyer. Decent pool, read some think it's cold but found it takes the edge off th sun nicely. 4 tennis courts but never saw any one use them. The room was decent but the fridge was really loud and was always waking us up in the night..couldnt un plug it as it wired up with no plug

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Ian Sharpe5 months ago on

Google

5/5

Fantastic hotel, great staff...food ok

Trip typeVacation · Friends

Rooms5.0

Service5.0

Location5.0

David Coleman3 years ago on

Google

4/5

Wonderful hotel and facilities just about to be refurbished other wise I would have been giving it five stars. About to be turned into an adult only hotel. Wonderful gardens and so quiet. Staff were very friendly and helpful.

Richard Worthington4 years ago on

Google

4/5

Excellent staff, very friendly and helpful. Hotel and grounds really picturesque. Food great and lots of it. Only downside is no wifi in rooms and tv useless but we're on holiday so who cares lol

Billie-Jean Marcelle4 years ago on

Google

3/5

The hotel rooms are basic. Wi-fi can only be had in the Reception area. The food is average. There is no rolling buffet. The pool is a fantastic size. The hotel is rated 4* but I would rate it 3*. I would not go back here.

Shahid R5 years ago on

Google

5/5

Fantastic hotel, extremely helpful and friendly staff. Peaceful and relaxing. Buffet breakfast, lunch and dinner with a huge range to choose from. Delicious foods, salads and drinks. Free shuttle service into town leaving and returning …

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Aimar W5 years ago on

Google

4/5

Really good Hotel, staff and people who are staying here are extremely approachable, and the hospitality was spot on. …

Really good Hotel, staff and people who are staying here are extremely approachable, and the hospitality was spot on.
The choice of food isn't the best, i'd say it was a 3.5/5.
The hotel itself was located slightly outside the city which meant taxis where quite expensive going from centre and back. Although the hotel does provide a free shuttle bus every hour or so (which is great).
I had the balcony view which was really nice and the noise level at night was good, as there wasn't any :D.
Entertain is ok too, different theme each night, and then a disco/dance at the end.
All in all, as long as the weather is good, the hotel and staff were pretty awesome.
I'd highly recommend this, only downside was, that its a bit away from the main shops, town etc.

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Rebekah Drake3 years ago on

Google

5/5

My partner and I stayed here from the 23/09 to the 30/09.
We were both a little dubious about staying here after the horror stories you've …

My partner and I stayed here from the 23/09 to the 30/09.
We were both a little dubious about staying here after the horror stories you've probably seen on here but we went in with an open mind and were not disappointed!
The check-in was seamless. We arrived at a perfect time (around 8pm) which meant we were in time for dinner at the buffet restaurant. We were also given a drink on arrival which was a lovely welcome.
The rooms are comfortable and just what you need after a hard day relaxing by the pool. They are a little outdated but the planned renovations may cover this. The air conditioning isn't the best but it didn't really affect us too much because it is a lot cooler at night anyway.
There are 2 pools. The main one that host aqua aerobics (highly recommend) and water polo every day. The animation team are brilliant and put in ridiculous hours from 8am-midnight. Each one of them has a smile for everyone and happily includes you if you want to join in. During the week, a few birthdays were going on and the aqua aerobics class sung happy birthday to them which was a nice touch. The second pool is a kids pool which is smaller, obviously. During our stay, there were only a few kids around and we spent all of our time at this pool as the kids were all jumping in the bigger pool.
The food was varied and deliciously cooked. There are some foods that are repeated but when you think about how many people they are catering for, it's sort of understandable. Also, you don't need to eat everything on the first day. The variation of the main dish changes daily and this is also the same in the poolside restaurant. You still get your pizza and chips if that is what you went to Morocco for. Yousef was our main waiter in the evening who always saw us to our seats and brought a drink over for us. Yousef, Mohammed and another colleague really helped me out when I had a stomach ache by getting me some Berber tea and a banana. They really went above and beyond and it was very appreciated.
We booked excursions through our TUI rep however, there is a locally ran shop just outside the resort who run trips which we would probably use next time. The TUI excursions cover a range of different activities that cater for all sorts of tastes. We went on the Medina and Souks tour, Taste of Morocco (traditional Moroccan restaurant with music and belly dancing) and Marrakech by Night (horse and carriage ride into the square). All highly recommended!
We went to use the gym a few times which is actually quite well equipped. It opens at 15:30 and shuts at 19:00. There isn't a water fountain in there and you have to purchase water in the fitness centre so make sure you pick up a bottle from one of the bars/ reception before going.
Some top tips that will probably be shared with you over and over again:
If you visit the Medina, be sure to have your wits about you as kids will try and pick pocket you. Men will try and sell you things and women will try and give female travellers henna tattoos. Be respectful, this is their livelihood but a simple 'no thank you' in Arabic/French/English goes a long way.
It is a Muslim country so being respectful about what you wear and how you behave in a couple is also appreciated when you are out of the hotel.
Tipping is not expected but showing appreciation towards those who go above and beyond is always nice.
Moroccan Dirham (MAD) is a closed currency so you will need to exchange money at the airport or hotel. Take out small amounts at a time.
I am looking forward to seeing what happens to this hotel as it is beautiful now. The gardens are impeccable. I hope they still keep the same feel they have now!
We really enjoyed our week at this hotel and will definitely be going back to Morocco!

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Kristina Sinclair4 years ago on

Google

5/5

Big clean room, good choice of food at meal times. Excellent and helpful staff. Worth the stars but as all inclusive it isn't a 'normal' hotel as some guests never leave during the day. 3 bars and entertainment at night.

Phil Rawnsley8 months ago on

Google

5/5

Excellent hotel, 4 super ppools, friendly staff, always getting cleaned, even in the middle of the night.

Julia Kotarska5 years ago on

Google

5/5

I came here for Christmas for an all inclusive holiday. I must say even though this hotel has 4 stars only it has better standards than some 5 star hotels. Wonderful staff that's always ready to help plus great animation team. The best thing about the animation team is that if someone visited the hotel by themselves they would offer their company during lunch or dinner. They all spoke English aswell. The only minus was that the water in the outside pool isn't heated but there's an inside pool which is fine. Food was AMAZING especially the bacon and eggs for breakfast and the fresh squeezed orange juice. Bow to the chef as the Christmas dinner was spectacular!!!! Would defo come back again

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Jonathan Craggs5 months ago on

Google

5/5

Wonderful place for a holiday great staff and amazing gardens

Rooms5.0

Service5.0

Location5.0

Sally German4 years ago on

Google

5/5

Staff were lovely. Rooms a bit out dated but couldn't fault them. Always something to do. Food was very good for an all inculsive hotel

E Harps4 years ago on

Google

4/5

Decent service and good food. However there could be more rotated options as currently there is only 2 different nights. Staff are fun and helpful, always wanting to chat. Lots of activites such as water polo and volley ball competitions which the staff actively try go get people involved with every day. Easy 10 minute car journey to get into Marakech via the shuttle or a cheap taxi Would recommend for anyone not bothered about the 5* treatment and want a fun, friendly relaxing holiday.

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Whitney C7 months ago on

Google

5/5

People have been really nice. It's a bit far from everything, but they offer a shuttle.

Trip typeVacation · Couple

Rooms4.0

Service5.0

Location4.0

Zaiyn Arshad5 months ago on

Google

5/5

Beautiful hotel, amazing food and helpful staff.

Jill McGuire4 years ago on

Google

4/5

Excellent service by friendly staff. Food gets a bit sameish after a few days, but on the whole we had a great time.

A H3 years ago on

Google

5/5

I was very pleased with riu tikida garden, from the view of the garden in our room to the cleanliness of the entire place, the speed of service at the bar and entertainment were top notch. …

I was very pleased with riu tikida garden, from the view of the garden in our room to the cleanliness of the entire place, the speed of service at the bar and entertainment were top notch.
The hotel is quite compact so easy to find your travel mates if you need to. Staff are friendly. A very pleasant week.

Trip typeVacation

Rooms5.0

Service5.0

Location4.0

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Paul Tanner3 years ago on

Google

4/5

Nice hotel in a quiet position clean and food acceptable rather than fantastic, especially the lunchtime menu. Rooms similar to other RIU visited but in need of a refurb. Gardens very nice to walk around and well kept. Staff friendly.
You can get tea and coffee making facilities in your room (love a cuppa first thing!) but you need to ask at reception to get a kettle and pay a deposit of 150dh.

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Mirda2 years ago on

Google

5/5

Great all inclusive hotel! Beautiful interior and exterior. Nice and clean rooms. Good food. Not too expensive. Would stay again. Recommendations!

Nadia Shanahan4 years ago on

Google

5/5

Lovely hotel, fantastic staff, fun activities and very good food

Joanne Bullock3 years ago on

Google

1/5

Staying here right now. Do not come if you want a holiday! If you want to chill by the pool with French stuck up people then this is the place for you otherwise go for palmeria or aqua mirage. We have been her 2 nights and at 12:30 we’re having fun on holiday and other people decide it’s okay to moan and complain about us even tho our problems are with the hotel and how we can never get in to the room.
ThIs hotel is 2* at max.
I’ve realised now it’s worth £100 to get a better hotel.

Trip typeVacation

Rooms4.0

Service1.0

Location4.0

Response from the owner3 years ago

Dear Joanne,

Thank you for your time,

We are sorry to learn that you are not enjoying your stay at our Hotel Riu Tikida Garden. We apologize for the issues regarding the accessibility to your room, we kindly encourage you to contact our front desk staff for immediate solutions. Changing the subject, even thou we want everyone to have a good time in our hotel, social aspects and certain behaviors must be considered.

Since we are fully aware of the importance of a restful sleep, we do have 24-hour staff available to assist with noise complaints as we know how important rest is while traveling. We kindly ask you to keep having fun but to respect other guest’s preferences while staying in your room.

We hope that you enjoy the rest of your vacation!

Greetings,

Hotel Riu Tikida Garden

Online Reputation Manager

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Nicola Jennings4 years ago on

Google

4/5

Very clean. Great service. Very friendly and helpful staff. Good sized rooms with a good view from the balcony. Buffet style food is varied and suits vegetarian too. Limited on snacks outside of main meal times.

Catherine Kilbane2 years ago on

Google

4/5

Great winter sun getaway. Rooms basic but everywhere clean. Good food choice in the restaurants but could do with a bit more variation. Staff lovely all very friendly.

Matthieu JONCOUR5 years ago on

Google

5/5

We stayed for a week there and really enjoyed our time. The food is good and they give a lot of options, the rooms are big and clean, the people working there are always smiling and ready to help you.
The hotel is almost in the center of Marrakech you can get to the center in 10min by car.
The only thing that displeased us was that the hotel don't have room with king or queen bed it's separated bed that they put together and for us was a problem, and also the activities stop at 5pm so after 5pm you can't do any activity and it's not very smart when you want to play tennis or volleyball and you can't wait the sun to go a bit down to don't burn under the sun.

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Karen Jones4 years ago on

Google

5/5

Hotel nice lovely food very pleasant staff

Dom “Jwat” Pinwell3 years ago on

Google

4/5

Lovely food and surroundings. Rooms are comfortable. Staff are friendly and helpful, in particular waiters and room cleaners. …

Lovely food and surroundings. Rooms are comfortable. Staff are friendly and helpful, in particular waiters and room cleaners.
Downstairs toilets near pool are somewhat smelly

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Sarah Greenslade3 months ago on

Google

5/5

Hotel is lively staff are great always there to help

Rooms5.0

Service5.0

Location2.0

Dave Easter4 years ago on

Google

5/5

Clean rooms, well kept gardens and grounds. Staff friendly and helpful. Food excellent.

Gillian Dadson2 years ago on

Google

4/5

Absolutely stunning gardens and nice rooms, though a little tired ( apparently the hotel is being upgraded for 2020)
The staff were all very friendly.
The food was fine but a bit repetitive.

Steve Denoven3 years ago on

Google

5/5

Staff and Hotel are unbelievable. Food is lovely. Rooms big and clean .hotel is spotless they are constantly cleaning up.
Would well recommend a visit. Excellent value for money.

Paul Mullarkey3 years ago on

Google

5/5

Due to be refurbished next month (Nov 19) but we had a great time, good choice of food and the staff were very friendly. Comfortable rooms and the entertainment team were a laugh.

Kevin Taylor6 months ago on

Google

5/5

Amazing staff, lovely hotel and super clean

Rooms4.0

Service5.0

Location4.0

El Mehdi Zouheir4 years ago on

Google

2/5

Good place, room service was good.
During my stay there were a group of british people, we felt like moroccans are somehow descriminated in terms of services and the help one could get. …

Good place, room service was good.
During my stay there were a group of british people, we felt like moroccans are somehow descriminated in terms of services and the help one could get.
No music update, dj was playing the same songs(from2012-2014) everyday.

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Margaret Ball3 years ago on

Google

2/5

Not very good hotel for a RIU. We found this to be very tired indeed and in desperate need of refurbishment.
No disables toilets near pool and access o my down ling steep steps although …

Not very good hotel for a RIU. We found this to be very tired indeed and in desperate need of refurbishment.
No disables toilets near pool and access o my down ling steep steps although reat of hotel is not too bad for disabled. Qo t stay here again and u unfortunately I cannot recommend it.

Response from the owner3 years ago

Dear Margaret,

Thank you for sharing your concerns,

We are sorry to learn that you did not enjoy your overall experience during your stay at our Hotel Riu Tikida Garden and for not fulfilling your expectations. We have taken notes about your suggestions regarding the refurbishment and assure you that we will share it with our Management team so that they can take it into consideration.

We hope to host you again in one of our worldwide hotels in the future to provide you a much greater experience!

Greetings,

Hotel Riu Tikida Garden

Online Reputation Manager

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Jasper Bradley4 years ago on

Google

4/5

This was my first time to the hotel and the country and omg both were far better than I expected great polite staff

Lindsay Young3 years ago on

Google

3/5

If you fancy a break in Morocco on a bit of a budget give this place ago was a bit tired when we went but is down for a re-fit very soon. Food wise you dont go hungary but it's a place catering for many people at once bar areas all good the evening entertainment can be lost in translation and long winded but you have legs and can walk out. Friendly staff great location within a couple of minutes walk of the buzz of a Marakech suburb. The grounds are beutuful and well looked after we actually gave tips to the Garden crew. They run a bus to the new part of town daily book a space at reception and you can walk down to the old town via route Mohammed the 5th look out for the large Ice Parlour on route. Watch your pockets in the Square and people with monkeys and henna tats.... The place is great been here both day and night look round the market and surrounding streets and remember barter for stuff.... don't believe all your holiday reps tell you about this place they only want to sell trips... if you want souveniers and to book trips go out of main gate of the Hotel turn left walk down street first block of shops go into Mohhameds Shop great guy and local check him out on Trip Advisor....... if you want a better Hotel check out the Palmeria up the road from here.....

Response from the owner3 years ago

Dear Lindsay,

We appreciate you taking the time to share your feedback with us.

While we are really glad to read that our friendly staff, excellent location and beautiful grounds made you enjoy your stay at Hotel Riu Tikida Garden, we lament that our facilities in general and entertainment were not to your satisfaction. We would have liked to have been informed about your dissatisfaction so we could have helped you to enjoy a pleasant holiday.

We would like to inform you that at RIU we are constantly working on the renovation and maintenance of our portfolio of hotels so we can provide our lovely guest a more satisfactory and memorable experience.

Please rest assured that your feedback will be forward with our Management Team so we can consider it with our entire team in the next meeting.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Yours truly,

Hotel Riu Tikida Garden

Online Reputation Manager

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Sue Evans4 years ago on

Google

5/5

Excellent stay. Good food. Lovely staff

Serac Le Roc5 years ago on

Google

5/5

Great hotel. Staff are wonderful and the food is superb. The booze is very watered down though....you will be lucky to feel tipsy here. Entertainment is brilliant, reality well organised.

Hanane Akablia year ago on

Google

1/5

Old furnitures,weak maintenance,AC not working, facilities limited, no activities,food variety poor, some of stuff were unfriendly, reception not welcoming. Not pleasant experience

Response from the ownera year ago

Dear Hanane,

Thank you for your review and feedback.

It is regretful to hear that you did not enjoy your recent stay with us. We sincerely apologize for not having met your expectations and that you did not have an experience to rave about like so many of our other guests that have stayed with us.

As you might have seen in the other guest´s reviews, we are renowned for providing friendly, helpful service, so we assure you what you experienced is not acceptable to us, nor is it normal at our hotel.

Our goal is for our guests to have a nice experience. We are constantly striving to provide a service that goes above and beyond, and as we work through these challenging times with restrictions it is crucial to hear your feedback so we can learn from it and try to make it a better experience for you and others.

We can imagine that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.

Our best wishes to you in your future travels.

Hotel Riu Tikida Garden

Online Reputation Manager

Sarah Marshall3 years ago on

Google

2/5

Hotel is clean but desperate need of refurb. Not much to do here unless you go on a trip. Staff are friendly and helpful. Food is a let down for Riu, especially during lunchtime. Was not impressed and would not come back unfortunately. Locals don't treat animals the best, mainly in the market areas

Peter Rowland6 years ago on

Google

4/5

Nice sized hotel with good amenities, attractively decorated and with lush gardens great for peace and quiet. Very good staff attentive and friendly. A good alternative to its sister hotel if you're looking for a quieter stay.

Simah Sajid3 years ago on

Google

5/5

loved it it was an amazing experience staff where brilliant activites where brilliant no need to leave the hotel

Derek Hall4 years ago on

Google

5/5

Lovely, clean, quiet hotel with very friendly and helpful staff, nothing is too much trouble. Food was also very good and varied. Will definitely be going back.

Alan Piper3 years ago on

Google

5/5

Second time we've stopped at this lovely hotel. The staff, food,drinks, entertainment and facilities are all first class.

sandy davies3 years ago on

Google

4/5

In need of refurb which I believe is taking place at the end of the year. Need more comfortable sunloungers and more umbrellas.. food was ok, plenty of choice, but very much same old, same old. I love tagine but all were veg or pulses, no …

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Jyotika Thaker4 years ago on

Google

5/5

Amazing hotel, restaurants and the staff were brilliant. Really friendly and helpful. Beautiful and clean with lots of services.

Chris Fell5 years ago on

Google

3/5

Setting is picturesque, with palm trees and mature planting. Pool is oblong, and in March/April very cold. Hotel is reasonable, but below average Riu standard. However, the building is a lot older than most, so is becoming tired and needs a refurb. Food is the worst part, being of poor quality, with very little choice or variety, and often is tepid as the hot plate dishes are not warm enough. Overall, for the price, it was ok, but we probably wouldn't come to this hotel again, but may try the Palmeira, which is another Riu about a mile away, and said to be newer and far better, although a bit more costly.

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steve kirkham4 years ago on

Google

5/5

This is one of the best hotels we have visited so if your going to Marrekesh this place we highly recommend with amazing staff and beautiful scenery.

Lavinia Thomas5 years ago on

Google

4/5

Small hotel. Good food choices. Friendly staff. Free bus into town from the hotel. Tortoise walk around the grounds (so cute) clean & tidy. Been 3 times & going again next year. Worth a visit.

Guy Leech3 years ago on

Google

3/5

Friendly staff but limited drinks range, woeful aircon in the rooms, a few cockroaches and terrible entertainment. Handy for trips to the Marrakech markets which is well worth a visit and short airport transfer

Response from the owner3 years ago

Dear Guy,

Thank you very much for sharing your feedback about your recent stay at Hotel Riu Tikida Garden.

While we are happy to hear that our location was to your liking and that you appreciate our lovely staff, we regret that you were displeased with the variety of beverages and our entertainment.

Please allow us to inform you that our resort is treated regularly by professional pest control teams. That said, we do occasionally encounter issues but assure you this normally does not happen and reported the pest incident to our professional pest control partners.

Your review is of the utmost importance to us so we can be aware of where to make improvements and has been forwarded to our management team for further consideration.

We would love to have the chance to serve you again and show you the experience that you should have had.

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

Kellie Wacogne4 years ago on

Google

5/5

Lovely family friendly hotel. Amazing food and friendly staff

Zakaria Benjelloun4 years ago on

Google

4/5

Nice pool and a nice host but food is very limited and cheap. If you go for an all inclusive, expect to be very disappointed in terms of food. Rest is fine.

Netty B5 years ago on

Google

5/5

Lovely hotel. Food however, not to my liking

abbey Manning3 years ago on

Google

5/5

Very clean, staff are friendly.
Food was always hot and lots of choices.
Night entertainment was not the best but I can say they tried.

Piotr Bartkowiak6 years ago on

Google

5/5

Nice hotel with lovely staff. Mostly for all inclusive holidays, swimming pools, restaurants and gym all available for you. The o ly thing is that the bar seems to be not werry well stocked up, and alcoholes avalible are rather weak.

sara aa year ago on

Google

1/5

Quality of food is very poor and limited plus the rooms had many issues like smelling bad and AC not working

Response from the ownera year ago

Dear Sara,

Thank you very much for your time.

It is a pity to understand that you did not enjoy your stay at our hotel! We apologize for not being able to satisfy your taste with our gastronomic offer, as it is one of our strengths.

At the same time, we regret to hear that you may have had issues in your room and we would have liked to be informed in order to assist you. We assure you these issues are not indicative of the high standards that we strive for, and for this reason we have immediately shared your feedback with our Management Team.

We do appreciate you staying with us and regret that we did not leave you with a positive impression. Hopefully we will have the opportunity to welcome you back in the near future.

Warm regards,

Hotel Riu Tikida Garden

Online Reputation Manager

MOHAMMED SALAHEDDINE LAZRAK2 years ago on

Google

5/5

Direct contact with nature : bougainvillea in 4 colours, hibiscus, different flowers and trees overwhelmingly date palms.
Also ; one can take picture for herself or himself or with children and family for friends in company with camels or pony.
On the other hand, from here we can admire breathtaking views of snow caped massive of High Atlas mountain chains.

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Andy4 years ago on

Google

4/5

It was nice, nice staff, food could have been a bit better

Pawel Komor3 years ago on

Google

4/5

Hotel is surrounded with really fantastic mature gardens blends very well with modern traditional architecture . Great weather makes this place truly relaxing :)

Stewart Hunter3 years ago on

Google

3/5

Bit dated, same food most days. Bell boys stand and wait for tips, but the other staff were great. The gardens are well kept.

Response from the owner3 years ago

Dear Steward,

Thank you for your time,

On one hand, we appreciate that you highlight the great customer service provided by most of our staff members and our well-kept gardens!

On the other hand, we lament that the variety of our gastronomic offer did not meet your expectations. In addition, let us point out that tipping is always optional for our guests and the quality of our service does not depend on it. We will send your comments to management in case these standards have not been fulfilled at some point.

We hope to host you again in one of our worldwide hotels in the future!

Greetings,

Hotel Riu Tikida Garden

Online Reputation Manager

Felix Adeniji Adetoye8 months ago on

Google

5/5

Hotel Riu Tikida is a fantastic place to stay in Marrakech, Morocco. Nice atmosphere

Geoff Birkinshaw4 years ago on

Google

4/5

Spent a week here and can't add much more. Most of the other reviews are pretty much accurate, even the one that mentioned the watered down booze. To add another unmentioned point, I found it a culture shock just to walk out of the security guarded entrance gates.
The hotel complex is surrounded by a high wall with broken glass on top. It's like an alien enclave within another world. Cossetted fat foreign customers need never leave as everything is provided inside.
Walk outside into the streets of Ain itti and get a shock. The contrast is palpable, like the contrast between the Medina and the modern city. Try the hamam on the main street not far away, only 12 Dirhams. Take your own towel, they will provide the buckets and hot water.

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Joanne Reilly3 years ago on

Google

5/5

This place is amazing the staff make this place .. i really can not fault them or the hotel.. we are loving our stay here.. lots of sunbeds food is great activities if you want them are fabulous.. i could go on and on.. ❤❤❤❤

Tony Jarrett3 years ago on

Google

3/5

We had a great time but hotel is due for a refurbishment in November so we got what we payed 680 all in food was a bit same same not alot of choice staff were great rooms basic weather brilliant

Response from the owner3 years ago

Dear Tony Jarrett,

Many thanks for your feedback. We are happy that you had a great time with us!

However, it is a pity that some aspects did not live up to your expectations and therefore, your comments will be shared with our Management Team.

It is indeed our intention to perform renovations in our facilities in the near future. We are looking forward to welcoming you again once they have finished for a more positive experience.

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

paul brown4 years ago on

Google

4/5

Very nice gardens and most of the staff are happy and helpful. Food is good and entertainment team work hard

Annie P4 years ago on

Google

4/5

Lovely hotel. Food good

Chris Arthur3 years ago on

Google

5/5

We loved our visit to Marrakech. The hotel was clean, the staff were friendly and professional, and the service was amazing.
If we were to return to Marrakech in the future we would definitely stay here again.

Adam Faulkner5 years ago on

Google

3/5

Not great but they do try.not a alot to do out side of hotel very run down, but my son is pool made so he's happy,, hotel and staff are great just not great out side

Gary Pinsent3 years ago on

Google

1/5

Lots of people including us were ill with diahreahea and sickness and had it two weeks after we arrived home too.Its a shame as the hotel building and gardens we're lovely they need to look at the hygiene with the food.

Response from the owner3 years ago

Dear Gary Pinsent,

Thank you for sharing your comments with us.

We are truly concerned to hear about the unfortunate situation that you experienced during your stay and we hope that you are now completely recovered.

Please let us inform you that, in case of stomach discomfort, we always encourage our guests to reach out to our front desk staff to provide them with medical attention, since without a medical report it is hard to establish the cause of the illness. Furthermore, we would like to assure you that we follow strict procedures while handling our food products in order to prevent and avoid any kind of alimentary risks or hazards.

We have already shared your comments with our Management Team and, if you would like to raise a formal complaint, we kindly ask you to reach out to your travel agency or, if you booked directly with us, to our Customer Service Department via crm@riu.com for proper follow-up.

We do hope you allow us another opportunity to share a more positive experience with you next time.

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

Nigel Nettelfield5 months ago on

Google

5/5

Great adult's only hotel.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location4.0

Natalie Oldeke4 years ago on

Google

3/5

Not the best breakfast and food though has good service

Pamela Andrews4 years ago on

Google

4/5

You have everything you need in the hotel the food is fab 2 swimming pools one out door and one in door spa and gym you have to pay for the gym well worth a visit.

Robert Payne3 years ago on

Google

3/5

Hotel is OK but certainly not a Four Star when compared to other European hotels. It’s kept clean and well maintained but food, drinks and entertainment are all mediocre and limited in scope.

Response from the owner3 years ago

Dear Robert,

Thank you for being our guest and sharing your stay. It gives us an insight into your experience.

We receive great feedback about our gastronomy all of the time and for this reason we are sorry to learn that we were not able to meet your taste with our culinary offer.

Please be assured that we will share your feedback with our management department and we appreciate your feedback as it gives us an opportunity to improve upon our service and product.

We do hope you will give us another opportunity to welcome you back to one of our worldwide available hotels.

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

Mr00Dar5 years ago on

Google

5/5

I could not have asked for a better first-time experience in the hotel and the country. Great buildings, plenty of activities and welcoming staff. The food could be improved to include more native, cultural dishes, but then again the food …

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Emma Ilyas5 years ago on

Google

5/5

Stayed here for a week. Food was good, staff lovely and rooms nice and clean. Gardens well kept and looked beautiful can't wait to go back

Knead It Sport3 years ago on

Google

5/5

Lovely hotel , lovely grounds , lovely staff and food 5*

Megan Seres2 years ago on

Google

3/5

Lovely place, just a good job it's getting renovated as looking a bit tired . Staff could also take guests more serious as when we visited there was a few concerns

Response from the owner2 years ago

Dear Megan,

Thank you so much for sharing your comment with us.

Even though we very much appreciate to know that the hotel in general was to your liking, we are disappointed to read your words in regards to the attitude of our staff members which we would like to apologize for since is not characteristic of our standards. We will share your concerns with the appropriate department for further consideration.

We look forward to welcoming you back in some of our worldwide hotels. Thank you for trusting.

Best regards,

Hotel Riu Tikida Garden

Online Reputation Manager

tanzeel .ur.rehman5 years ago on

Google

5/5

Hotel Riu Tikida Garden Very nice experience, friendly staff and great service all round.
As we stayed all inclusive food, drinks, snacks, daily shows, shuttle bus to town, etc was great value for money, will highly recommend will be visiting again soon

Susan Booth4 years ago on

Google

5/5

Have just come back from spending a week at this wonderful hotel, this was mine and hubby's first ever holiday abroad and we chose this hotel for a relaxing quiet week, and they certainly delivered, the hotel is gorgeous along with the beautifully kept gardens, the entire staff were amazing and very friendly, it had everything you could wish for, would highly recommend this hotel and we will most certainly stay again

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Hicham Rafik3 years ago on

Google

5/5

First let's talk about the services available, which I find it excellent to the price offered, and then about the activities and food and the other stuff .. well , So fascinating that you don't get bored .. So I think it's a great experience .

Laura Denise Mcfarlane3 years ago on

Google

5/5

Just a brief post. The hotel, Staff and food is superb. Marrakech is a fabulous country to visit and the people there cant do enough for you.

Sophie Pledgea year ago on

Google

5/5

A touch of heaven .... food average but the hotel the staff and everything else is incredible

Gary Angove3 years ago on

Google

5/5

I Cannot fault this hotel or Marrakech. Had a great sunny holiday in mid March. The staff were lovely as was the food and everything else. I will "defo" be back😎

Clive Chawner4 years ago on

Google

4/5

Beautiful hotel, spacious rooms, very clean, good food and drinks. Staffs are friendly and excellent service.

moun alazhar5 years ago on

Google

3/5

The rooms are a bit dated the TV in the rooms very small and the picture poor nothing special considering it's Riu tikida chian. However we upgraded to a suit and its was nice

Sam Killip4 years ago on

Google

5/5

Beautiful hotel in a beautiful country.
This hotel and is a lovely place to stay. Only problem is you won't want to go home!!!

Duane Sharpe6 days ago on

Google

5/5

Beautiful location and attentive staff

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

Sharon Schofield4 years ago on

Google

3/5

First time in morrocco only twenty mins from airport plus me and my partner came for ten days but felt only a week would of been sufficient hotel was nice very morroccon staff are friendly and entertainment team are good and funny but the negatives the food was average could have more variety as they repeat alot of dishes there is good choice drinks /cocktails but beer is awful I did feel if your not French sometimes can be ignorant to English there was alot of French here as it's there second language we did meet some nice English people the weather was very intense some days couldn't lay in it was very hot for time of year there's not much to do in marrakech unless you go on a trip we did camel safari and cascades which were good overall we had good time but won't be my first choice holiday and from speaking to others they said the same also the airport coming in and going out is an nightmare too long waiting through immigration takes too long very slow system

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Felicity Fratter-Davies3 months ago on

Google

5/5

Very friendly service, lovely people.

Rooms4.0

Service5.0

Location4.0

Earl Brown6 years ago on

Google

5/5

I stayed here with two friends looking for a men's quiet five day break not only did it beat all expectations we received a good deal on our stay, The Hotel is beautiful on lovely grounds complimented with a very large swimming pool gym & other activities, clean rooms gives this place a gold star but the three things that impressed us the most was the selection & quality of the food breakfast, Lunch, dinner and a good bar, The icining on the cake must be given to the staff who all get 5 stars from the cooks to security on the front door "WoW" *****

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chris hedison3 years ago on

Google

5/5

Just had an amazing 2 weeks there staff very attentive hotel clean and well presented and animation team were terrific

neil phillips3 years ago on

Google

3/5

Food is okay waiters very friendly and helpful entertainment isnt the best I just loved watching the aqua aerobics made me laugh apartments are very clean but it is far away from but they offer free transport and the swimming pool is freezing I mean like the Antarctica its ridiculous

Response from the owner3 years ago

Dear Neil,

Thank you for sharing your thoughts!

We are happy to learn that overall you enjoyed your overall experience during your stay at our Hotel Riu Tikida Garden! We appreciate that you highlight our gastronomic offer, the great customer service provided by our staff members and the enjoyable work of our entertainment team!

Nevertheless, we lament that you found the temperature of one of our pools to be too cold.

We hope to host you again in one of our worldwide hotels in the future!

Greetings,

Hotel Riu Tikida Garden

Online Reputation Manager

Sue Mellor4 years ago on

Google

5/5

Lovely chilled out place with fantastic staff.

Owen Sullivan4 years ago on

Google

3/5

Nice trip but barely a 3 star hotel. WiFi was very patchy and not reliable at all. Food was acceptable but again not 4 star food

Steve Humphreys6 years ago on

Google

4/5

Good quality hotel with very good quality food - both European and Moroccan. Staff attentive but may have been in hope of a decent tip.

Jane Beaven3 years ago on

Google

2/5

Lovely gardens but restaurant sadly lacking in every aspect, poor food choices, poor service, bedrooms so so, evening shows on the whole poor. Trips though we're good

Response from the owner3 years ago

Dear Jane,

Thank you for your time,

We lament that you did not enjoy your experience during your stay at our Hotel Riu Tikida Garden. We apologize for not meeting your taste with our gastronomic offer and that our bedrooms did not reach your expectations. We'll share your impressions with our Management team so that they can take actions accordingly!

We hope to host you again in one of our worldwide hotels in the future!

Greetings,

Hotel Riu Tikida Garden

Online Reputation Manager

Angelika Czekalik4 years ago on

Google

4/5

Just ok, nothing special, a bit dark inside . The food was only ok very plain one.

Iqbal Hussain8 years ago on

Google

5/5

Excellent service, staff very nice, pleasant & helpful will recommend people to go & stay.. Building is beautiful & surrounding is Aslo very relaxing. I've been there last December 2013

Dave France5 years ago on

Google

5/5

Loved this hotel. Great staff, nice food.
By African standards it is exceptionally good.

Kay Stobbart4 years ago on

Google

4/5

Lovely gardens, hotel is dated and not as nice as other Riu hotels we have stayed in although the staff were very friendly. It did not feel safe to walk outside the hotel in the evening, we had stones thrown at us by children. We wouldn't rush back.

Michał Daszyński3 years ago on

Google

5/5

Worth a stay
Been a week
Alcohol well served and easily available …

Worth a stay
Been a week
Alcohol well served and easily available
Was expecting more from moroccan food, but still found my bits
Good live animators

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Khalil Khan2 months ago on

Google

5/5

I am going in november please any advice??

Gregg Pokorski4 years ago on

Google

3/5

Clean gardens, food ok, not enough space around swimming pool. You need to take water from the bar to your room otherwise there is nothing to drink all drink facilities are switched off

Umar T4 years ago on

Google

4/5

No WiFi in the rooms TVs don't work but the food is brilliant it is the best food ever. And the activities are good aswell

MrHw854 years ago on

Google

4/5

Loved it. But do the back streets for an eye opener. The main square in Marrakech is a night mare, spot you a mile away with your wrist band.

Lahraichi Youssef3 years ago on

Google

5/5

A very nice and Strong Maine place to stay for a few days

I Khan4 years ago on

Google

5/5

great staff and service. well maintained landscape and gardens. clean rooms. twin beds in each room

Graham Flack3 years ago on

Google

4/5

Nice plenty of variety in restaurants the pool was nice probably better for adults than those with children due to activities

Valérie Rocharda year ago on

Google

5/5

Absolutely fantastic Hotel and staff! Highly recommended!👌💯

John Kowalczyk4 years ago on

Google

4/5

Very pleasant staff. Sunshine makes everything better

Hassan Karim3 years ago on

Google

5/5

Great staff great service always out to help really nice hotel room are lovely amazing food great entertainment

suresh sharma3 years ago on

Google

5/5

Fantastic hotel , one of the best family holidays we have had. We all loved it

Hong Cai3 years ago on

Google

4/5

A good choice for all inclusive holidays. Hotel’s Moroccan restaurant provides limited but good Tajine dishes.

Mouad Nait salh2 weeks ago on

Google

4/5

Nice hotel & Nice staff

Andrew Tidbury3 years ago on

Google

4/5

Good food and staff. Communal gardens are fabulous but the rooms are a little tired.

Medley of activities4 years ago on

Google

2/5

The hotel is lovely, gardens are delightful but the food in this place is beyond vile nothing like a riu hotel experience.

Raja Hussain5 years ago on

Google

3/5

Friendly staff, gym opening times are poor and WiFi nonexistent. Info for guests could be improved.

Caroline Swales3 years ago on

Google

3/5

Hotel clean and staff pleasent. Food not good and wifi below standard.

Response from the owner3 years ago

Dear Caroline Swales,

Thank you for your comments!

While we are happy to hear that you appreciated the cleanliness of our hotel and our friendly staff, we regret that we were not able to reach your standards regarding our food selection.

We hope despite this that we will have the chance to host you again someday!

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

Richard Waples4 years ago on

Google

5/5

Loved staying here. Service was excellent, food was excellent, rep was really helpful when we needed him.

Carol Gwatkin4 years ago on

Google

3/5

Nice relaxing holiday. Not quite up to high standards of other Riu hotels we have stayed in but it was ok.

Karen Amos4 years ago on

Google

4/5

Love it but could a bit more variety at lunch time

Suey Dickerson4 years ago on

Google

5/5

Beautifully kept, small hotel in Morocco, Marrakech. Good food, friendly staff . Been several times.

Aley Rochester3 years ago on

Google

5/5

Fabulous ground staff and food was upgraded to a suite at no extra charge what a lovely birthday treat.

Alexy Seguy3 years ago on

Google

4/5

Really beautiful hotel, so kind and funny staff, But the indoor swimming pool is too expensive and cold.

Derren Parkinson4 years ago on

Google

4/5

Good accommodation, good food, staff sorted any issues raised and were very helpful

Melanie Balmer4 years ago on

Google

5/5

2nd visit here. Love it, food is great staff are amazing and the hotel is very clean.

Tim3 years ago on

Google

5/5

A great holiday the staff were amazing the food fantastic iv already booked for next yr

Abdessamad Berrahal4 years ago on

Google

4/5

Amazing place to visit honesly

George Antony Christinis5 years ago on

Google

5/5

Great Hotel. Excellent food and service with very friendly and helpful staff

F M3 years ago on

Google

2/5

OK. WiFi doesn't connect to our room. Only works in lobby area. Replaced room fridge 3 times yet isn't workable.

Response from the owner3 years ago

Dear Faisal,

Thank you for rating our hotel!

We are sorry to learn that you are having some issues with the mantainance in your room.

Please contact our front dest for further assistance.

We hope you enjoy the rest of your stay!

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

Habibur Rahman4 years ago on

Google

5/5

A home away from home, people are the nicest you will meet

Kenneth Humphries3 years ago on

Google

5/5

Needs a refurb but comfortable, friendly and cheerful. Gardens are great if a little too manicured.

Michelle King3 years ago on

Google

5/5

Beautiful sourroundings, top notch service, high end traditional entertainment, fabulous cocktails and food.

Gavin Flintoft4 years ago on

Google

5/5

Great place, great staff. ismale is a legend.

Glenn Roberts6 years ago on

Google

4/5

Great holiday destination, close (but not too close) to the hustle and bustle of Marrakesh! Nice hotel, fabulous staff!

warwick gray4 years ago on

Google

5/5

Great experience, nice hotel very well kept, staff were superb.

Paula Rayner4 years ago on

Google

3/5

Food was gorgeous staff were not a nice as other places we have been

Atul5 years ago on

Google

4/5

A nice and clean laid back place surrounded by greenery. Friendly staff and a variety of restaurants to eat in.

Mohamed Filali3 years ago on

Google

3/5

LOCATION 4/5
ROOM 4,5/5
RESTAURANT 3/5 (BREAKFAST IS GOOD BUT NOT LUNCH AND DINER) …

LOCATION 4/5
ROOM 4,5/5
RESTAURANT 3/5 (BREAKFAST IS GOOD BUT NOT LUNCH AND DINER)
SERVICE 3,5/5
FUN TIME 2/5

Trip typeVacation · Family

Rooms4.0

Service3.0

Location4.0

Response from the owner3 years ago

Dear Mohamed,

Thank you for your time,

We are glad to learn that overall you had a nice stay at our Hotel Riu Tikida Garden!

On one hand, we appreciate that you highlight our accurate location, our comfortable room and our acceptable customer service provided by our staff members!

On the other hand, we lament that we did not fully meet your taste with our gastronomic offer and that we did not reach your expectations with the work of our entertainment team.

We hope to host you again in one of our worldwide hotels in the future!

Greetings,

Hotel Riu Tikida Garden

Online Reputation Manager

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Lesa Symons3 years ago on

Google

5/5

Lovely hotel, beautiful gardens, and the staff very friendly warm and welcoming.

Ismaili El Ouardi6 years ago on

Google

5/5

This is fantastico che best hotel at the world! I don't believe it! Morocco is beautiful!

Tony Marsh3 years ago on

Google

4/5

Good value - good location - food fine but specialist Moroccan restaurant disappointing

602Jacqui3 years ago on

Google

5/5

Very friendly staff- food is very good you have a good choice of restaurant

Mick Asquith4 years ago on

Google

4/5

Great place.... Nice relaxed atmosphere and plenty of sunshine complimented by the hard working staff 😊😊

darren mitchell4 years ago on

Google

5/5

Stopped here for a week. The food was first class and good selection, nice to see different things on different days

Allan Bridgewater3 years ago on

Google

2/5

Absolutely nowhere near 4 * as advertised very shoddy very poor would you not to recommend this hotel

Response from the owner3 years ago

Dear Allan,

Thank you for your time,

We are sorry that in general your experience with us was not what you expected and that you left our hotel with a totally opposite impression to that which we always try to convey. In RIU we are committed to provide excellent quality products and services to our guests, so we appreciate your comments as they help us improve our services. For this reason, we will share your impressions with the Management team to take actions if needed.

We hope to see you soon!

Greetings,

Hotel Riu Tikida Garden

Online Reputation Manager

Linda Greenham3 years ago on

Google

5/5

Excellent value, all inclusive but top quality service and choice.

Gary Ling3 years ago on

Google

2/5

Not as good as other RIU brand hotels I have stayed at seemed shabby and in need of redecoration

Response from the owner3 years ago

Dear Gary,

Thank you for your time,

We are sorry to learn that our Hotel Riu Tikida Garden did not reach your expectations! We'll share your impressions with our maintenance team to take actions accordingly.

With the best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

Parmi Bhogal3 years ago on

Google

2/5

Very poor how this is 4star I will never know the smallest TV that never worked no internet the same food more less every day will never go again 1st and last time

Response from the owner3 years ago

Dear Parmi,

Thank you for your time,

We lament that you did not enjoy your stay at our Hotel Riu Tikida Garden due to the reasons mentioned. We would have liked to know that you had issues with your TV and with your Internet connection as we could have helped you to fix them on spot; we kindly recommend you to contact our staff members if you have any problems. Also, we regret that we could not meet your taste with our gastronomic offer, we try to cater a wide variety of food products to satisfy every guest's taste and is frustrating to read that it was not your case.

We hope to host you again in one of our worldwide hotels in the future!

Greetings,

Hotel Riu Tikida Garden

Online Reputation Manager

Abdul el-kindy3 years ago on

Google

4/5

Food was safe but bland. Expected more adventurous cuisine

Melanie Warwick5 years ago on

Google

5/5

Warm, welcoming people, gorgeous climate, wonderful history and landscape. Can't wait to visit again

Laila A4 years ago on

Google

4/5

Great staff and food. Accommodations are very good as well.

Peter Lovett4 years ago on

Google

3/5

Dated hotel. Clean rooms. Food bland. Only for the first timers. not for Seasond travelers.

Carole Bowbrick3 years ago on

Google

5/5

Very polite staff,, food was average. Would go back some time in the future.

adil nour4 years ago on

Google

3/5

Nice hotel

Hannah Goddard6 months ago on

Google

5/5

Loved it! 😍

Rooms5.0

Service5.0

Location5.0

Ab Az6 years ago on

Google

5/5

Wonderful stay, fantastic food & excellent hospitality:)

Joe Lacey5 years ago on

Google

4/5

friendly staff, fair rooms, lovley setting, helpful rep. everything youd need to be right was right.

temporal t4 years ago on

Google

4/5

wonderful gardens. great staff. clean rooms.

Alan Midgley5 years ago on

Google

5/5

Nice hotel ,good food adults only nice entertainment

Keith Dredge3 years ago on

Google

5/5

Excellent hotel, very efficient staff and amenities brilliant

Nihat T2 years ago on

Google

4/5

nice hotel, friendly crew, food is good

Response from the owner2 years ago

Dear Nihat,

Thank you for taking the time to share your valuable remarks with us!

We are happy to learn that you had a good time during your stay at our Hotel. We appreciate your kind words and compliments.

We will be waiting for your return in anticipation!

Best wishes,

Hotel Riu Tikida Garden

Online Reputation Manager

Hilda Brewster3 years ago on

Google

5/5

Very nice place but only thing is entertainment very poor

Bob Holmes4 years ago on

Google

5/5

Fab Holiday Resort

Vimi Jhatakia3 years ago on

Google

4/5

Lovely hotel but poor repetitive food

Susan Lofthouse3 years ago on

Google

5/5

Fantastic place to stay, wonderful staff and food xx

Sandra Beasley5 years ago on

Google

4/5

Nice friendly place clean staff really nice but some if the place needs updating

Linda Taylora month ago on

Google

5/5

Absolutely amazing 👏

Trip typeVacation · Family

Rooms5.0

Service5.0

Location4.0

Philip James4 years ago on

Google

4/5

Service good helpful staff, nice city hotel .

Stephen Senior3 years ago on

Google

5/5

Food fantastic staff brilliant couldn't ask for better

S Bondarenko5 years ago on

Google

5/5

Very Nice 4 Star Hotel, Great Place to Stay!!!

Harvey Green2 years ago on

Google

3/5

Food not great but ok and pool freezing

Response from the owner2 years ago

Dear Harvey,

Thank you for your time,

We are happy to learn by your rating that overall you had a good time during your stay at our Hotel Riu Tikida Garden! Nevertheless, we are sorry to read that we could not meet your taste with our gastronomic offer and that we did not reach your expectations regarding the temperature of our pool! We'll share your concerns with our Management team so that they can take actions accordingly!

We hope to host you again in one of our worldwide hotels in the future!

Greetings,

Hotel Riu Tikida Garden

Online Reputation Manager

Julie Beeson4 years ago on

Google

4/5

Very clean helpful staff lovely food

Andrew Holmes4 years ago on

Google

4/5

Same hotel as tikida garden.

Kevin Roy5 years ago on

Google

5/5

very clean, food great, very friendly helpful staff

Jamie Capewell4 years ago on

Google

4/5

Beautiful setting no far from airport and food good

hafid midelt5 years ago on

Google

4/5

Very nice hotel. Highly recommended.

Dave Carlisle3 years ago on

Google

5/5

Great hotel, pity about loutish Brits around the pool.

Kenny5 years ago on

Google

2/5

Infested with bugs and food was ransid

Peter Maxwell5 years ago on

Google

4/5

Relaxing spot, close to the souks, tennis courts as well

Amanda Wirth4 years ago on

Google

5/5

Great hotel lovely staff

Authentic Tours Marrakech4 years ago on

Google

5/5

Perfect place to stay while on holidays to Marrakech.

Maurice Swana year ago on

Google

4/5

Hotel good food poor

Tristan Leuridan3 years ago on

Google

2/5

Poor wifi cold swimming pool
Poor food variety

Response from the owner3 years ago

Dear Tris,

Thank you for rating us on Google.

We are very sorry to learn that we were not able to live up to your expectations.

We do hope that we will have the opportunity to welcome you back again for a more positive experience!

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

andrew garretta year ago on

Google

5/5

Still here lovely hotel

Kristian brown4 years ago on

Google

5/5

Nice but needs more than a pool to attract

Alex Sutcliffe5 years ago on

Google

5/5

Because it made me a luvly shade of MOROCOLOTE!! X

Peter Little4 years ago on

Google

4/5

Good value for money. Excellent service

Deborah Hemstock3 years ago on

Google

5/5

Love this place.. very relaxing week

Bernard Evans5 years ago on

Google

5/5

Fantastic place, great service, fantastic food.

Chris Bartels4 years ago on

Google

5/5

Yes, they have it all for a good holiday

Tom Lacey2 years ago on

Google

5/5

Absolutely love this place great staff

Priamo Family4 years ago on

Google

4/5

Excellent experience would go again

Ruth Wilson3 years ago on

Google

4/5

Very clean. Great staff.

Paul Sweby3 years ago on

Google

3/5

Nice hotel, friendly staff

Response from the owner3 years ago

Dear Paul Sweby,

Many thanks for your review.

Our staff is always keen to help our guests with their needs!

We look forward to welcoming you back at Riu Hotels & Resorts.

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

jim bates4 years ago on

Google

5/5

Very clean & tidy hotel

Location scooter Marrakech5 months ago on

Google

5/5

Super

Rooms5.0

Service5.0

Location5.0

Matthew Jinks (jinka)8 years ago on

Google

5/5

Nice people. Lovely grounds. Top

n miss5 years ago on

Google

5/5

Fantastic location and friendly staff.

Christopher Leighton4 years ago on

Google

5/5

Cheap and great time had by all

Marcus Jimenez4 years ago on

Google

5/5

Loved it here had a great week.

Sara Thomas3 years ago on

Google

5/5

Fabulous hotel, Fabulous staff..

Abdo Ghani4 years ago on

Google

4/5

Bon hotel

jon jones2 years ago on

Google

3/5

It's nice

michael onoja3 years ago on

Google

4/5

A very memorable experience worth it.

Hamza Difallah6 years ago on

Google

5/5

Great place and nice ppl working around

leroy Lander3 years ago on

Google

5/5

Second visit, just as good as first.

Aasma Halima4 years ago on

Google

2/5

Clean and cosey.
Disgusting food.

Jim Smith3 years ago on

Google

5/5

Absolutely fabulous thank you so much

Gaz c (Gazisonit)3 years ago on

Google

5/5

Perfect gardens amazing staff

Ouadie Louhoudi3 years ago on

Google

4/5

Good job

Nicole Dawber9 years ago on

Google

5/5

I have been here and i would subscribe it to u

Richard Barry4 years ago on

Google

5/5

Very nice

Amine abdelhaka year ago on

Google

5/5

Cool

Tony Harveya year ago on

Google

4/5

excellent hotel

Arun Tumber4 years ago on

Google

3/5

Too many flys and wasps

Coursier Marrakech Delivery6 months ago on

Google

5/5

Delivery Marrakech

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

Priti Patel4 years ago on

Google

3/5

Very weak WIFI

Johann Waterworth3 years ago on

Google

5/5

Loved it.

Phil Beauchamp2 years ago on

Google

5/5

Amazing! Loved it here!

ABDERAHIM MRAHOUa year ago on

Google

4/5

😉😃

Travis Moore4 years ago on

Google

5/5

Love it.

Hamza Elyabedri3 years ago on

Google

4/5

Nakhil 💓

Kingsley Stevens3 years ago on

Google

5/5

Love it

Stephen Harris4 years ago on

Google

5/5

Nice

Shailesh Patel4 years ago on

Google

5/5

Nice

Jamie Gane (Jamie Gane Thrower)5 years ago on

Google

4/5

David Chaplin3 years ago on

Google

5/5

Absolute pure class

Driss3 years ago on

Google

5/5

Super

ahmed “ADM DEAL” ahmed5 years ago on

Google

4/5

Bon lieu calm

Fatima Ezzerouali2 years ago on

Google

3/5

Cool

Response from the owner2 years ago

Dear Fatima,

Thank you for choosing RIU Hotels & Resorts and taking the time to evaluate our hotel.

Even if we could not get the full score from you, It means a lot to us to hear that you enjoyed your stay.

Maybe you would like to apply for the free membership of the Riu Class loyalty program and enjoy exclusive benefits on future stays.

We look forward to the opportunity to welcome you back again soon.

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

Awais Shabir5 years ago on

Google

5/5

Amazing Nice And Beautiful

siobhain hughes4 years ago on

Google

5/5

lovely place to stay

Nour K.O3 years ago on

Google

5/5

Nice

Brian Wilkes3 years ago on

Google

5/5

Amazing

Helen Mcferguson3 years ago on

Google

5/5

Fantastic as always.

Angela Perkins4 years ago on

Google

4/5

Nice

Kamal Alzabeedi3 years ago on

Google

4/5

Good

Lee Keogh3 years ago on

Google

5/5

Excellent! GOOD

zakari ben3 years ago on

Google

5/5

Great place in general

Martin A5 years ago on

Google

5/5

Nice

Viktorija Paulauskaite5 years ago on

Google

5/5

Great service!

kay byrne4 years ago on

Google

5/5

Absolutely fab

LAADIDIOUI Hamza4 years ago on

Google

5/5

Hood

Amine Mohamed3 years ago on

Google

1/5

Yes

Response from the owner3 years ago

Dear Amine Mohamed,

Thank you for reviewing the Hotel Riu Tikida Garden on Google.

We would like to have had the opportunity to listen to your suggestions during your stay since we always strive to provide our guests with a memorable experience.

We hope to welcome you again at Riu Hotels & Resorts.

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

Ian Meale5 years ago on

Google

5/5

A great hotel

David Needham5 years ago on

Google

4/5

Nice hotel

Nick Westwood3 years ago on

Google

5/5

Really nice👌🐫🐫🐫

Teresa Matthews3 years ago on

Google

2/5

☹ not good

Response from the owner3 years ago

Dear Teresa Matthews,

Thank you for your review.

We are really sorry that your stay did not live up to your expectations on this occasion.

We will work to keep improving our guests’ satisfaction and hope to have the opportunity to welcome you again at RIU.

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

zahoor hussain6 years ago on

Google

5/5

Best holiday

Rani xxx3 years ago on

Google

3/5

It was OK, .

Trip typeFamily

Rooms4.0

Service3.0

Location4.0

Response from the owner3 years ago

Dear Rani xxx,

Thank you for your time.

It is great that you enjoyed the overall experience at our hotel.

We are looking forward to welcoming you again at RIU.

With our best wishes we remain,

Hotel Riu Tikida Garden

Online Reputation Manager

james comerford4 years ago on

Google

5/5

Lovely place

Be wise & Be Creative3 years ago on

Google

5/5

Beautiful place

younes kafily4 years ago on

Google

5/5

Very amazing

Steve Rye4 years ago on

Google

5/5

Beautiful.

Tariq Rashid4 years ago on

Google

3/5

Bad location

pink NY8 years ago on

Google

5/5

omg!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Olivia5 months ago on

Google

5/5

(Translated by Google) The hotel is magnificent, the rooms for 1 person are very large with a balcony overlooking the swimming pool. The hotel is very clean, the rooms are made every day. The staff is really very nice and attentive to the smallest detail to make your vacation easier. We rented a car it is more practical but nothing is far, count 10/15min to get to the center or the wintering district.
I recommend ! By far the most beautiful hotel in Marrakech
(Original)
L’hôtel est magnifique, les chambres pour 1 personne sont très grandes avec balcon vu sur la piscine. L’hôtel est très propre, les chambres sont faites tous les jours. Le personnel est vraiment très gentil et attentif au moindre détail pour vous faciliter vos vacances. Nous avons loué une voiture c’est plus pratique mais rien est bien loin comptez 10/15min pour vous rendre dans le centre ou quartier de l’hivernage.
Je recommande ! De loin le plus bel hôtel de Marrakech

Trip typeVacation · Friends

Rooms5.0

Service5.0

Location5.0

Read less

Séraphin Pitteloud2 months ago on

Google

4/5

(Translated by Google) The hotel is beautiful especially the swimming pools, the rooms are spacious and recent. For the food everything was good, we just need to vary the buffets a little more. …

(Translated by Google) The hotel is beautiful especially the swimming pools, the rooms are spacious and recent. For the food everything was good, we just need to vary the buffets a little more.
The majority of the staff are very friendly. Negative point at the Cullinarium restaurant where the service was not up to par but the food was okay.
There is also a lack of attention to detail in this establishment (doors that squeak, do not close properly, forgotten towels in the bathroom, broken safe, etc.) which could greatly improve the experience if it were corrected .
(Original)
L'hôtel est magnifique surtout les piscines, les chambres sont spacieuses et récentes. Pour la nourriture tout était bon, il faudrait juste varier un peu plus les buffets.
La majorité du personnel est très sympathique. Point négatif au restaurant Cullinarium où le service était pas à la hauteur mais la nourriture correct.
Il manque aussi le soucis du détail dans cet établissement ( portes qui grince, ne ferme pas bien, oublis de serviette dans la salle de bains, coffre fort en panne,..) qui pourrait grandement améliorer l'expérience vécue si c'était corrigé.

Trip typeVacation · Friends

Rooms5.0

Service3.0

Location4.0

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Melissa K3 weeks ago on

Google

4/5

(Translated by Google) Highly recommended!
+ We were a bit scared of the food due to some of the reviews. That was not …

(Translated by Google) Highly recommended!
+ We were a bit scared of the food due to some of the reviews. That was not necessary because we found the food generally very good. Only the a la carte restaurant was a bit disappointing.
+ The hotel has a beautiful and well-kept garden
+ The shuttle bus to the center is a big plus
+ Very nice swimming pools, both quiet and with some animation (music, activities ..) Water was on the cold side
+ Staff very friendly
- Our room was not completely clean on arrival, during the rest of the stay it was fine.
- We had a garden view room, but unfortunately we had a room above the kitchen that faced giant fans. Including noise and odor nuisance.
- as a TUI BLUE hotel they apparently work with an app for the activities in the hotel. There was no communication about this and unfortunately we only discovered it on the last day.
(Original)
Zeker een aanrader!
+ We waren een beetje bang voor het eten door sommige recensies. Dat was niet nodig want wij vonden het eten over het algemeen erg goed. Enkel het a la carte restaurant viel ons wat tegen.
+ Het hotel heeft een prachtige en verzorgde tuin
+ Het shuttlebusje naar het centrum is een groot pluspunt
+ Erg mooie zwembaden zowel rustige alsook met wat animatie (muziek, activiteiten..) Water was wel aan de koude kant
+ Personeel erg vriendelijk
- Onze kamer was bij aankomst niet helemaal proper, tijdens de rest van het verblijf was het wel goed.
- We hadden een kamer met tuinzicht, maar helaas hadden we een kamer boven de keuken die uitkeek op gigantische ventilatoren. Inclusief geluid- en geurhinder.
- als TUI BLUE hotel werken ze blijkbaar met een app voor de activiteiten in het hotel. Daar werd niet over gecommuniceerd en we hebben dat helaas pas de laatste dag ontdekt.

Trip typeCouple

Rooms3.0

Service5.0

Location5.0

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Virginiea month ago on

Google

5/5

(Translated by Google) Very nice and very clean hotel. Never a paper or anything on the floor. The rooms are very functional, the beds are ultra pleasant, and also very clean. Shower gel and hand soap included. The pools are clean and very nice. Deckchairs cleaned every day as well. The common areas are impeccable despite the crowd. 2 tennis courts, you have to ask for balls, 1 half basketball court and 1 stone football pitch, and 1 beach volleyball court. The free access gym from 9 am to 5 pm is quite good, but opening later would be great. 1 covered swimming pool prohibited from access. The dining rooms are also immaculate and the service is impeccable. Buffet not varied enough and not enough local meals, too bad, you quickly get tired of eating the same thing at each meal. The quantity is present and no worries about gaining pounds! The scrub hammam is to be done, but expensive! 20 euros for 30 mins… the garden is magnificent, the smells emanating from the trees are soothing… jogging around the hotel is possible, because you stay within the enclosure, 1 kilometer around. The hotel staff is very nice, regardless of their profession. Family stay of 4, we greatly appreciated. Beautiful setting.
(Original)
Hôtel très beau et très très propre. Jamais un papier ni rien par terre . Les chambres sont très fonctionnelles , les lits sont ultra agréables, et également très propres. Du gel douche et savon pour les mains inclus. Les piscines sont propres et très belles . Transats nettoyés tous les jours également. Les parties communes sont impeccables malgré le monde présent . 2 cours de tennis , il faut réclamer des balles, 1 demi terrain de basket et 1 terrain de foot en pierre , et 1 terrain de beach volley . La salle de sport accès libre de 9h à 17h est plutôt bien, mais ouvrir plus tard serait super . 1 piscine couverte interdite d’accès . Les salles de restauration sont également impeccable et le service est irréprochable. Buffet pas assez varié et pas assez de repas local , dommage , on se lasse vite de manger la même chose à chaque repas . La quantité est bien présente et pas de soucis pour prendre des kilos ! Le hammam gommage est à faire , mais cher ! 20 euros pour 30 min… le jardin est magnifique, les odeurs qui se dégagent des arbres sont apaisantes… un footing autour de l’hôtel est possible , car on reste dans l’enceinte , 1 kilomètre le tour . Le personnel de l’hôtel est très gentil , peu importe sa profession. Séjour à 4 en famille , nous avons grandement apprécié. Cadre magnifique.

Trip typeVacation

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Vera ABITBOL4 months ago on

Google

3/5

(Translated by Google) I give 3 stars for one reason only: the pitiful quality of the meals. Just returned from 8 nights at this hotel. The setting is absolutely beautiful. The pools are very nice. The staff are lovely. The hotel is very clean, the rooms too. The green spaces are superbly maintained. All the reception staff are incredibly nice and pleasant…. On the other hand, when you put your feet under the table in this hotel, you think it's an insult to the kitchen! In a country that offers one of the best cuisines in the world it is a shame to ask for meals of such poor quality! Moreover, it is very very little varied. From starter to dessert, nothing was good. However, having used to travel a lot in Morocco, this is the first time that I have come across such poor quality of catering. The Riu chain has really VERY BIG efforts to make in this regard!!! Because it is not the only hotel in this chain where eating was a challenge! So !
(Original)
Je donne 3 étoiles pour une seule raison : la qualité pitoyable des repas. Je reviens de 8 nuits dans cet hôtel. Le cadre est absolument magnifique. Les piscines sont très belles. Le personnel est adorable. L’hôtel est très propre, les chambres également. Les espaces verts sont superbement entretenus. Tout le personnel de la réception est incroyablement gentil et agréable…. En revanche, quand on pose les pieds sous la table dans cette hôtel on se dit que c’est une insulte à la cuisine ! Dans un pays qui offre l’une des meilleures cuisines au monde c’est une honte de poser des repas d’une qualité aussi médiocre ! De plus c’est très très peu varié. De l’entrée au dessert, rien n’était bon. Ayant pourtant l’habitude de beaucoup voyager au Maroc, c’est la première fois que je tombe sur une qualité de restauration aussi mauvaise. La chaîne Riu a vraiment de TRÈS GROS efforts à faire sur ce plan !!! Car ce n’est pas le seul hôtel de cette chaîne où manger était une épreuve ! Voilà !

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Louise-Anne Lesaffrea month ago on

Google

2/5

(Translated by Google) We stayed at this hotel for 3 nights. The hotel is nice and beautiful. The staff is welcoming! …

(Translated by Google) We stayed at this hotel for 3 nights. The hotel is nice and beautiful. The staff is welcoming!
HOWEVER, the tranquility that seems to reign there at first glance... and quickly challenged by the music played at the edge of the large swimming pool (fortunately a more peaceful and intimate swimming pool is located behind).. this point greatly disappointed us!
Another point for which we will not return to the establishment is for the food offered. Very little taste, even bland… and very few varieties… eating frozen fries and pizzas in such a setting (4-star hotel) is more than disappointing… we had the impression of having returned to the bench of the primary canteen…
(Original)
Nous avons séjourné dans cet hôtel durant 3 nuits. L’hôtel est agréable et beau. Le personnel est accueillant !
CEPENDANT, la quiétude qui semble y régner de prime abord… et vite remise en cause par la musique diffusée au bord de la grande piscine (heureusement une piscine plus paisible et intimiste se trouve derrière).. ce point nous a fortement déçu !
Autre point pour lequel nous ne reviendrons pas au sein de l’établissement, c’est pour la nourriture proposée. Très peu de goût, voire fade… et très peu de variétés… manger des frites et des pizzas surgelés dans un tel cadre (hôtel 4 étoiles) est plus que décevant… nous avons eu l’impression d’être retourné sur le banc de la cantine primaire…

Read less

Antoine MIOT5 months ago on

Google

4/5

(Translated by Google) A week's stay at this establishment, we were delighted with a great all-you-can-eat buffet, the rooms are very clean, the swimming pools are great and the staff is friendly, I would just put one star less because people were turbulent and noisy the night and the hotel took no action to rectify the problem.
Otherwise great hotel no complaints.
(Original)
Séjour d’une semaine au sein de cet établissement, nous avons était comblé super buffet à volonté, les chambres sont très propres, les piscines sont génial et le personnel est sympathique, je mettrais juste une étoile en moins car des personnes était turbulente et bruyante la nuit et l’hôtel n’a entreprit aucune démarche pour interrompre le problème.
Sinon hôtel génial rien à redire.

Trip typeVacation · Couple

Rooms5.0

Service4.0

Location4.0

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Héloïse Ha month ago on

Google

5/5

(Translated by Google) Honestly it's a fantastic place. We feel good there and above all we are pampered by a great team. A big thank you in particular to the waiter Amine at the buffet who looked after us so well during our stay, without forgetting Karim at the bar. You made our vacation unforgettable, thank you!
I read a lot of bad reviews about the hotel about the food, which I don't understand. It seems obvious that a buffet cannot be 100% different from one day to the next. However, there were new dishes every day, always better than each other. I didn't really buy into the desserts, but they were always pretty, in quantity and varied from day to day. Whether at breakfast, or the rest of the day, we have always been very well served.
thanks to the whole team
(Original)
Franchement c'est un endroit fantastique. On s'y sent bien et surtout on est chouchouté par une équipe formidable. Un grand merci en particulier au serveur Amine au buffet qui s'est tellement bien occupé de nous pendant notre séjour, sans oublier Karim au bar. Vous avez fait de nos vacances un moment inoubliable, merci !
J'ai lu beaucoup d'avis concernant l'hôtel en mal sur la nourriture, que je ne comprends pas. Il semble évident qu'un buffet ne peut pas être 100% différent d'un jour à l'autre. Pourtant, il y avait chaque jour de nouveaux plats, toujours meilleurs les uns que les autres. Je n'ai pas trop adhéré aux desserts, mais ils étaient toujours jolis, en quantité et variés d'un jour à l'autre. Que ce soit au petit-déjeuner, ou le reste de la journée, nous avons toujours été très bien servis.
Merci à toute l'équipe

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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Eliott Demouya month ago on

Google

4/5

(Translated by Google) Good points :
-Extremely helpful and polite staff who make sure that the stay is at its best.
-Very nice "hidden" pool with the beds on the pool. …

(Translated by Google) Good points :
-Extremely helpful and polite staff who make sure that the stay is at its best.
-Very nice "hidden" pool with the beds on the pool.
- Specious room
Negative points :
-The food is not good at all. The English appreciate (necessarily) but if you are French you will not appreciate. Little taste, badly cooked, etc... can be the problem of the all inclusive.
-No hotel / center or hotel / airport shuttle
In conclusion, this hotel has a very strong potential but some points need to be reviewed.
(Original)
Points positifs :
-Personnel extrêmement serviable et poli qui fait en sorte que le séjour se passe au mieux.
-Piscine « cachée » très agréable avec les lits sur la piscine.
-Chambre spécieuse
Points négatifs :
-La nourriture n’est pas bonne du tout. Les anglais apprécient (forcément) mais si vous êtes français vous n’apprécierez pas. Peu de goût, mal cuit, etc... peut être le problème du all inclusive.
-Pas de navette hôtel / centre ni hôtel / aéroport
En conclusion, cet hôtel a un très fort potentiel mais des points sont à revoir.

Trip typeVacation

Rooms4.0

Service4.0

Location4.0

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Hi Mh2 months ago on

Google

5/5

(Translated by Google) A great stay is spent in this hotel. Pleasant, kind and professional staff. We enjoyed the room and the very comfortable mattress.
An excellent note for the variety of dishes from breakfast to dinner and the quality of the products.
A special word for the chef Tariq for his kindness, his availability and his professionalism.
We strongly recommend it.
We will be back as soon as possible.
(Original)
Un super séjour passe dans cet hôtel. Un personnel agréable, gentil et professionnel. Nous avons apprécié la chambre et le matelas très confortable.
Une excellente note pour la variété des plats du petit dej au dîner et la qualité des produits.
Un mot particulier pour le chef de cuisine Tariq pour sa gentillesse, sa disponibilité et son professionnalisme.
Nous le conseillons fortement.
Nous reviendrons dès que possible.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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Pauline Monnier5 months ago on

Google

3/5

(Translated by Google) Many things to improve, but very good stay overall! The architecture of the hotel is magnificent and the staff (most of them) adorable and caring. We are 2 students who wanted to rest, and it is the perfect place to rest in the sun, the swimming pools are magnificent. Lots of facilities available, it's great: weight room, tennis, petanque, free shuttle to the center... The rooms are very pretty.
What is wrong :
1) the food!!! My god how disappointing it is for a 4 star hotel, we eat like in a school canteen, the evening buffet is still better than lunch, the breakfast is really disappointing. Don't go to the "Moroccan" restaurant, it's like the buffet but less good with table service that's really not perfect.
2) Cocktails: they are not cocktails, they are not good.
3) The gym hours are much too restricted and the gym teacher who is really very unpleasant, it's a shame
4) A big dead cockroach in our room!!! Plus the bathroom door which remained blocked impossible to open (without having put the lock), black safe was blocked with all our belongings in it
5) First night impossible to sleep before 00h loud music when we had slept all night and dreamed of sleeping
6) The hotel is far from the center
(Original)
Beaucoup de choses à améliorer, mais très bon séjour dans l'ensemble ! L'architecture de l'hotel est magnifique et le personnel (la plupart) adorable et aux petits soins. Nous sommes 2 étudiants qui voulaient se reposer, et c'est l'endroit parfait pour se reposer au soleil, les piscines sont magnifiques. Pleins d'installations à disposition c'est génial : salle de musculation, tennis, pétanque, navette gratuite pour aller dans le centre... Les chambres sont très jolies.
Ce qui ne va pas :
1) la nourriture !!! Mon dieu comme c'est décevant pour un 4 étoiles, on mange comme à la cantine d'une école, le buffet du soir est quand même mieux que le midi, le petit déjeuner est vraiment décevant. N'allez pas au restaurant "marocain" c'est comme au buffet mais en moins bon avec un service à table vraiment pas au point.
2) Les cocktails : ce ne sont pas des cocktails, ce n'est pas bon.
3) Les horaires de la salle de sport beaucoup trop restreints et le professeur de la salle de sport qui est vraiment très désagréable c'est dommage
4) Un gros cafard mort dans notre chambre !!! Plus la porte de la salle de bain qui restait bloquée impossible à ouvrir (sans avoir mis le verrou), noir coffre fort était bloqué avec toutes nos affaires dedans
5) Premier soir impossible de dormir avant 00h musique à fond alors qu'on avait fait nuit blanche et qu'on rêvait de dormir
6) L'hotel est loin du centre

Trip typeVacation · Couple

Rooms4.0

Service4.0

Location2.0

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Valentin Teillet4 months ago on

Google

1/5

(Translated by Google) A pleasant start to your stay!
But an inadmissible end of stay...
A bag of dirty laundry disappeared in our room, so we decide to go see the …

(Translated by Google) A pleasant start to your stay!
But an inadmissible end of stay...
A bag of dirty laundry disappeared in our room, so we decide to go see the cleaning lady, where we find in her trash can socks & underpants (no marks) belonging to me...
In this bag, shirt, pants, t-shirts and other underpants of values surprisingly not in this trash can!
A few hours later, the hotel tells us that it has found the rest of the clothes in the cleaning lady's personal locker!!!!!
Still missing a shirt, and a t-shirt to this day, even if the rest is found, this action is just unacceptable in a hotel group known as this one!
The most distressing thing is the manager making us believe that the woman took the bag because supposedly I had put it in the trash!!!
And when I asked him "and why does this bag end up in his personal locker" I was told it was to give them to humanitarian aid!
I have no words...
(Original)
Un début de séjour agréable !
Mais une fin de séjour inadmissible ...
Un sac de linge sale disparu dans notre chambre, on décide donc d'aller voir la femme de ménage, où l'on retrouve dans sa poubelle chaussettes & caleçons (pas de marques) m'appartenant ...
Dans ce sac, chemise, pantalon, tee-shirts et autre caleçons de valeurs étonnamment pas dans cette poubelle !
Quelques heures après, l'hôtel nous annonce avoir retrouvé le reste des habits dans son casier personnel de la femme de ménage !!!!!
Manquant toujours une chemise, et un tee-shirt à ce jour, même si le reste étant retrouvé, cette action est juste inadmissible dans une groupe d'hôtel connu comme celui là !
Le plus désolant, c'est le responsable nous faisant croire que la femme a pris le sac car soit disant je l'avait mis dans la poubelle !!!
Et quand je lui est demandé "et pourquoi ce sac à t-il finit dans son casier personnel" on me répond c'est pour les donner à l'aide humanitaires !
Je n'ai pas de mot ...

Trip typeVacation

Service1.0

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Cecilia Cryr2 weeks ago on

Google

5/5

(Translated by Google) A very nice hotel four beautiful swimming pools a spacious room with a large balcony overlooking the pool a varied and good buffet an extremely friendly, courteous and polite staff. The one and only downside the coldness of the swimming pools as well as the jacuzzi which is totally cold
(Original)
Un très bel hôtel quatre belles piscines une chambre spacieuse avec un grand balcon vue sur la piscine un buffet varié et bon un personnel extrêmement gentil courtois et poli. Le seul et unique bémol la froideur des piscines ainsi que du jacuzzi qui est totalement froid

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Christophe Abillamaa week ago on

Google

4/5

(Translated by Google) Very good hotel but the opening hours of the restaurants and their choice of food is more limited than in other Riu hotels.
Very nice swimming pools, however the corridors are noisy so you are quickly awakened in the morning. Prefer rooms upstairs.
(Original)
Très bon hôtel mais les horaires d’ouverture des restaurants et leur choix de nourriture est plus limité que dans d’autres hôtels Riu.
Piscines très belles, par contre les couloirs sont bruyants donc on est vite réveillé le matin. Privilégier les chambres en étage.

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Mehdi Bensallam3 months ago on

Google

2/5

(Translated by Google) Morning.
Very warm welcome with a welcome cocktail. Spacious rooms, good air conditioning, average atmosphere, omnipresent entertainment. …

(Translated by Google) Morning.
Very warm welcome with a welcome cocktail. Spacious rooms, good air conditioning, average atmosphere, omnipresent entertainment.
On the catering side, it was catastrophic for a 4-star hotel club.
To review urgently.
(Original)
Bjr.
Très bon accueil avec un cocktail de bien venue. Chambres spacieuses, bonne climatisation, ambiances moyenne, animation omniprésente.
Côté restauration c catastrophique pour un hôtel club classé 4 étoiles.
A revoir en urgence.

Trip typeVacation

Rooms4.0

Service3.0

Location4.0

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mercier anika4 months ago on

Google

4/5

(Translated by Google) Overall very good stay.
The staff is extremely welcoming and bends over backwards to meet holidaymakers' requests. The pools are beautiful and all very large to feel comfortable and swim in. The hotel is large but still remains on a human scale. The entertainment is fun and lots of people participate. The atmosphere was very pleasant overall. The cooking was on the whole good, except for the desserts, which were only made of sugar; there was no typical Moroccan pastry except at the specialized restaurant (to be reserved).
The room was spacious and overall pleasant. Only, when we arrived, the cards had not been activated, the safe had no batteries and the shower was totally broken.
It was for me the first time in an all inclusive, and I found the operation very very pleasant, only the cocktails had no taste and were very light in alcohol.
Another small downside, the hotel is far from the center. A shuttle dropped us there in 15 to 20 minutes, but not regularly enough and there are only 2 stops:/
The pool area is breathtaking, surrounded by beautiful gardens. Only extremely unpleasant thing: customers who "reserve" by putting a towel on the mattresses. On the morning of 7am all the mattresses are occupied by a towel, by customers who sometimes do not occupy them for HOURS! The hotel should forbid this kind of practice.
I'm a little harsh, because overall I really had a good stay, calm and relaxing (children prohibited) with attentive staff and an idyllic setting. I recommend this hotel for people who want to visit Marrakech for two or 3 days and then rest at the hotel
(Original)
Dans l'ensemble très bon séjour.
Le personnel est extrêmement accueillant et se plie en 4 pour répondre aux demandes des vacanciers. Les piscines sont magnifiques et toutes très grandes pour se sentir à l'aise et nager. L'hôtel est grand mais reste tout de même a taille humaine. Les animations sont sympathiques et beaucoup de monde y participe. L'ambiance était très agréable dans l'ensemble. La cuisine était dans l'ensemble bonne, sauf les desserts, qui n'étaient fait que de sucre ; il n'y avait aucune pâtisserie marocaine typique sauf au restaurant spécialisé (a réserver).
La chambre était spacieuse et dans l'ensemble agréable. Seulement, lorsque nous sommes arrivée, les cartes n'avaient pas été activées, le coffre fort n'avait plus de pile et la douche était totalement cassée.
C'était pour moi la 1ere fois dans un all inclusive, et j'ai trouvé le fonctionnement très très agréable, seulement, les cocktails n'avaient pas de goût et étaient très légers en alcool.
Autre petit bémol, l'hôtel est loin du centre. Une navette nous y déposé en 15 a 20 minutes, mais pas assez régulièrement et il n'y a que 2 arrêts :/
L'espace piscine est époustouflant, entouré de jardins magnifiques. Seule chose extrêmement désagréable : les clients qui "réservent" en posant une serviette les matelas. Le matin des 7h tous les matelas sont occupés par une serviette, par des clients qui ne les occupent parfois pas pendant DES HEURES ! L'hôtel devrait interdire ce genre de pratique.
Je suis un peu dure, car dans l'ensemble j'ai vraiment passe un bon séjour, calme et reposant (enfants interdits) avec un personnel aux petits soins et un cadre idyllique. Je recommande cet hôtel pour les personnes que souhaitent visiter Marrakech pendant deux ou 3 jours et ensuite se reposer a l'hotel

Trip typeVacation · Family

Rooms3.0

Service5.0

Location5.0

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Sylvain Réaux3 months ago on

Google

2/5

(Translated by Google) Having made the palace of Taghazout it is day and night, apart from the kindness of the staff. …

(Translated by Google) Having made the palace of Taghazout it is day and night, apart from the kindness of the staff.
1/ Food, the days go by and the buffets look the same. And the quality of the food is 👎
2/ Location nothing to complain about not far from the center
3/ Nice hotel itself with several swimming pools.
4/ Cleanliness to be desired, when we arrived we found panties in the room when we arrived, which we brought back to reception. Not an excuse as if it was normal. And an ant colony in suite 123.
5/ we had via the Riu app made a specific request, nothing was done 😡😡
In short I do not put a star for the friendly staff but there are much better in Marrakech and cheaper.
Either way, I don't recommend it at all.
(Original)
Ayant fait le palace de Taghazout c’est le jour et la nuit, a part la gentillesse du personnel.
1/ Nourriture, les jours passent et les buffets se ressemblent. Et la qualité de la nourriture est 👎
2/ Emplacement rien n’a redire pas loin du centre
3/ Hôtel en lui même sympathique avec plusieurs piscine.
4/ Propreté a désirer, nous avons trouver à notre arriver une culotte dans la chambre à notre arrivé, que nous avons ramener à la réception. Pas une excuse comme si c’était normal. Et une colonie de fourmi dans la suite 123.
5/ nous avions via l’application Riu fait une demande spécifique, rien n’a était fait 😡😡
Bref je ne met pas une étoile pour le personnel sympathique mais il y a largement mieux sur marrakech et moins cher.
En tout cas je ne le recommande pas du tout.

Trip typeVacation

Rooms2.0

Service2.0

Location4.0

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Sabine Fidency3 months ago on

Google

3/5

(Translated by Google) I was disappointed with the food (no Moroccan dessert but industrial cakes) and the drinks. The cocktails are not made with fresh products but chemicals like hyper colored dehydrated fruit juices. The staff is extremely nice and accommodating. The pools are wonderful.
(Original)
J ai été déçu par la nourriture (pas de dessert marocain mais des gâteaux industriels) et les boissons. Les cocktails ne sont pas fait avec des produits frais mais chimique genre jus de fruits hyper colorés déshydratés. Le personnel est extrêmement gentil et avenant. Les piscines sont magnifiques.

Trip typeVacation · Friends

Rooms4.0

Service5.0

Location4.0

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agus sanchez2 months ago on

Google

5/5

(Translated by Google) Before expressing my opinion of the hotel, I want to say that I had many doubts before booking it, since I saw many negative opinions that caused me many doubts, even so I decided to give the Riu chain one more chance.
We arrived at the hotel after an 8-day tour around Morocco and once we arrived at the reception we had a good first impression as they welcomed us with a very refreshing cocktail, days before I sent them an email to ask for a good location for the rooms, something they respected and gave us a stunning view of the pool. The room is very nice and tastefully decorated, very comfortable beds, something that fails a bit is that we went with two families of three adult people and the third person has to sleep on a sofa that is not very comfortable, nor with the same clothes. beds, this is something that the management should look at improving. We went in August, a very hot date and it is appreciated that they have very good air conditioning in the rooms. The hotel rooms are fabulous and very well decorated, with great elegance, very nice rooms, there are four swimming pools, swimming pools that I have not seen others as beautiful, really beautiful, all the staff that works in this hotel is wonderful, an exceptional treatment , both in the reception, bars and restaurants, something that I missed was more staff who spoke Spanish, I had read that the IT drinks are bad, well, gentlemen, they are like in all all-inclusive hotels, there are even brands that the Spanish we know, therefore for us it was great, regarding the restoration of the food yes it is true that there is little variety but what little there is is all very good, at dinner there is more variety and everything is very good, and breakfast the best , with a lot of variety and everything prefect, nothing is missing, super friendly waiters, like the boy who makes the tortillas, the waiter Mohamed, the chef and the person in charge of the room, all very attentive so that we do not miss Thank you very much, every night for dinner we had the table prepared since we were 10 people, one of the nights we had a misunderstanding since we had no information that at night in the restaurant it was forbidden to enter the boys with tank tops, and the My friend's 17-year-old son took a tube one night to go change, this bothered my friend a lot but they more than compensated us all the following nights and we forgot the subject, in terms of night entertainment if I have to say that It's null, they should improve a lot on this and at night it gets very boring, there was a night that they did a disco and people enjoyed it a lot, but only one night of the 7 that we were. The issue of towels in the hammocks should also prohibit letting them occupy them without being in them, this thing of putting towels and leaving, NO! Otherwise I recommend this hotel if you want peace, relaxation and elegance 100x100. It is a hotel to fully enjoy all its beautiful corners.
(Original)
Antes de expresar mi opinión del hotel quiero decir que tuve muchas dudas antes de reservarlo, ya que vi muchas opiniones negativas que me causaron muchas dudas , aún así decidí dar una oportunidad más a la cadena Riu .
Llegamos al hotel después de un tours de 8 días por todo Marruecos y una vez llegamos a la recepción tuvimos la primera buena impresión ya que nos recibieron con un cóctel muy refrescante, días anteriores les mandé un correo para pedir una buena ubicación de las habitaciones, algo que respetaron y nos dieron unas vistas impresionantes a la piscina . La habitación es muy bonita y decorada con mucho gusto , camas muy comodas, algo que falla un poco es que íbamos con dos familias de tres personas adulta y la tercera persona tiene que dormir en un sofá no muy cómodo, ni con la mismas ropas de camas, esto es algo que la dirección debería mirar de mejorar . Fuimos en el mes de agosto , una fecha con mucha calor y se agradece que tengan una climatización muy buena en las habitaciones . Las estancias del hotel son fabulosas y muy bien decoradas , con mucha elegancia, salones muy bonitos, hay cuatro piscinas, piscinas que no he visto otras iguales de bonitas, realmente preciosas , todo el personal que trabaja en este hotel es maravilloso, un trato excepcional, tanto en la recepción, bares y restaurantes, algo que eché en falta es más personal que hablase español , había leído que las bebidas del TI son malas , pues señores , son como en todos los hoteles todo incluido , incluso hay marcas que los españoles conocemos , por lo tanto para nosotros estuvo genial , referente a la restauración de la comida si que es verdad que hay poca variedad pero lo poco que hay está todo muy bueno , en las cenas hay más variedad y todo buenísimo, y el desayuno el mejor , con mucha variedad y todo prefecto ,no falta de nada, camareros súper amables , como el chico que hace las tortillas , el camarero Mohamed, el chef y el responsable de sala, todos muy pendientes para que no nos faltara de nada , cada noche para cenar tuvimos la mesa preparada ya que eramos 10 personas, unas de las noches tuvimos un mal entendido ya que no teníamos información que por la noche en el restaurante estaba prohibido entrar los chicos con camiseta de tirantes, y el hijo de mis amigos con 17 años llevó una noche una tubo que ir a cambiarse , esto molesto mucho a mi amigo pero que nos compensaron con creces todas las noches siguientes y se nos olvidó el tema, en temas de animación nocturna si tengo que decir que es nula, en esto deberían mejorar mucho ya por las noches se hace muy aburrido , hubo una noche que hicieron discoteca y la gente disfrutamos mucho , pero solo una noche de las 7 que estuvimos . El tema de las toallas en las hamacas también deberián de prohibir dejar que las ocupen sin estar en ellas , esto de poner toallas e irse, NO ! Por lo demás recomiendo este hotel si quieres paz, relax y elegancia 100x100. Es un hotel para disfrutar al máximo de todos su bonitos rincones .

Trip typeVacation

Rooms5.0

Service5.0

Location4.0

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Gonzalo P.2 months ago on

Google

3/5

(Translated by Google) The hotel facilities are good, two restaurants, several swimming pools, and the rooms are spacious, with a terrace overlooking the pool, although in our case, both the shower and the sink were clogged. On the other hand, the main negative point is that from 7:00 p.m. you practically have no option to do anything in the hotel other than the bar and the restaurant, since at that time the swimming pools, the gym, the spa close. .. The bus lines to Marrakech are scarce and at 6:00 p.m. it is the last bus to the city, which limits you to a certain extent. The variety of food is not bad, although in the case of a 4 star it could be better and more varied. The location is fine, on the outskirts of the city but without going too far from Marrakech. It is not a bad option to stay but in our case we found several points for improvement.
(Original)
Las instalaciones del hotel están bien, dos restaurantes, varias piscinas, y las habitaciones son amplias, con terraza a la piscina, aunque en nuestro caso, tanto la ducha como el lavabo se atascaba. Por otro lado, el principal punto negativo es que a partir de las 19:00h prácticamente no tienes opción de hacer nada en el hotel más que el bar y el restaurante, ya que a esa hora cierran las piscinas, el gimnasio, el spa... Las líneas de autobús a Marrakech son escasas y a las 18:00h es el último bus a la ciudad lo cual te limita en cierta medida. La variedad de comida no está mal, aunque tratándose de un 4 estrellas podría estar algo mejor y ser más variada. La ubicación está bien, a las afueras de la ciudad pero sin salirse demasiado de Marrakech. No es una mala opción para alojarse pero en nuestro caso encontramos varios puntos mejorables.

Trip typeVacation · Couple

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Eric Richarda month ago on

Google

5/5

(Translated by Google) Renovation 2019, very nice room, comfortable, very good buffets. Very courteous personal, 35 minutes walk from downtown. The activities are not too expensive. …

(Translated by Google) Renovation 2019, very nice room, comfortable, very good buffets. Very courteous personal, 35 minutes walk from downtown. The activities are not too expensive.
(Original)
Rénovation 2019, très belle chambre, confortable,buffets très bon. Personnelles très courtois, à 35 minutes à pied du centre-ville. Les activités son pas trop dispendieux.

Trip typeVacation · Solo

Rooms4.0

Service5.0

Location3.0

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Touareg3 months ago on

Google

2/5

(Translated by Google) The infrastructure is nice BUT: 1) the catering is very mediocre (very limited choice of dishes, very basic), both for starters, main courses and desserts. Very disappointing. 2) at 3:00 p.m. the room is still not made, 3) as I chose to pay on the spot, they use a very disadvantageous exchange rate: I pay 70 euros more than the amount that was given to me confirmed when booking. What a desappointment.
(Original)
L'infrastructure est joli MAIS: 1) la restauration est très médiocre (choix très restreint des plats, très basique), aussi bien pour les entrées, les plats et les desserts. Très decevant. 2) à 15:00 la chambre n'est toujours pas faite, 3) comme j'ai choisis de payer sur place, ils utilisent un cour de change très désavantageux: je paie 70 euros de plus que le montant qui m'a été confirmé lors de la réservation. Quelle décéption.

Trip typeVacation

Rooms3.0

Service2.0

Location3.0

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Catherine Robin4 months ago on

Google

5/5

(Translated by Google) Very nice hotel !! the staff is at the top, extremely pleasant, and efficient! And always with a smile! The rooms are very clean and quiet, on the garden side! The food is varied and very good! Fish, red and white meat, skewers, tajines, couscous, kefta, unlimited vegetables, varied desserts, in short, there is something for everyone! , difficult to take a nap around the swimming pool (there are 3 swimming pools) the music is too loud 😊 but hey... nothing serious 😴 we are delighted with our week we will go back!!
(Original)
Très bel hôtel !!le personnel est au top, extrêmement agréable, et efficace ! Et toujours avec le sourire !les chambres sont très propres et au calme ,côté jardin! La nourriture est variee et très bonne !poissons, viande rouge,blanche,brochettes,tajines, couscous,kefta, légumes à volonté, desserts variés, bref on y trouve son bonheur!juste un tout petit bemol,en début d'après-midi, difficile de faire une petite sieste autour de la piscine(les piscines,il y en a 3) la musique est trop forte😊 mais bon...rien de grave 😴 nous sommes ravis de notre semaine on y retournera!!

Trip typeVacation · Friends

Rooms5.0

Service5.0

Location5.0

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Nicolas Fourcadier (RADIO/MEDIA)4 months ago on

Google

5/5

(Translated by Google) I had a great stay. The establishment is an adult only, no children therefore, the clientele is international average age 35/50 years. The services are good, the rooms are well renovated, spacious and comfortable and clean. The restaurants, the food, there is something for everyone, I recommend this place. There is always room on the deckchairs.
The only negative point that I must point out is the absence of Moroccan pastries in the restaurants. (only place where you can find it, in the restaurant which requires a reservation).
I will come back with pleasure!
(Original)
J'ai passé un excellent séjour. L'établissement est un adult only, pas d'enfant donc, la clientèle est internationale moyennes d'age 35 / 50 ans. Les services sont bons, les chambres sont bien rénové, spacieuses et confortable et propres. Les restaurants , la nourriture, il y en a pour tous les goûts , je recommande ce lieux. Il y a toujours de la place sur les transats.
Le seul point négatif que je dois souligner, c'est l'absence de pâtisserie marocaine dans les restaurants. ( seul endroit où l'on peut en trouver, au restaurant qui nécessite une réservation).
J'y reviendrai avec plaisir !

Trip typeVacation · Solo

Rooms5.0

Service5.0

Location4.0

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Lionel R4 months ago on

Google

4/5

(Translated by Google) Very nice beautiful hotel, several swimming pools available, top staff.
Tasty but repetitive meal. No Moroccan salad. …

(Translated by Google) Very nice beautiful hotel, several swimming pools available, top staff.
Tasty but repetitive meal. No Moroccan salad.
In terms of evening entertainment, make the customers dance, they expect that.
(Original)
Très bel hôtel magnifique, plusieurs piscines à disposition,personnels top.
Repas goûteux mais répétitif. Pas de salade marocaine.
Côté animations du soir,faites danser les clients,ils attendent que ça.

Rooms4.0

Service5.0

Location5.0

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hzn2 months ago on

Google

1/5

(Translated by Google) The hotel is pretty from the start.
4 bedroom 3 with problems.
1 during the whole stay which smelled of sewers, no possibility of changing …

(Translated by Google) The hotel is pretty from the start.
4 bedroom 3 with problems.
1 during the whole stay which smelled of sewers, no possibility of changing rooms, the other problem of light bulb electricity, problem of door card changes 8 times during the stay.
Eating not even worthy of 1 star.
So the staff especially at the reception don't talk about it, we understand Arabic but we didn't tell them and when we speak with them they insult us in Arabic, a shame.....
We made a reservation on booking at a fixed price to be paid at the hotel, arriving on site we were asked 100 euros more per person when we were a group of 10. Reason the court of the diram has dropped never seen that we book at one price and we are forced to pay another under penalty of canceling the rooms. Flight .
Last time in this hotel more stress throughout the stay than rest.
A shame.
I'm going to stop there otherwise I could have written a lot more....
It is up to you to make your choice.
A yes and without forgetting the huge noise of the washing machine every night in 1 of the rooms.
As I explain nothing goes.
(Original)
L hôtel est joli de prime à bord.
4 chambre 3 avec des problèmes.
1 pendant tout le séjour qui sentait les egout pas de possibilité de change de chambre , l autre problème d electricité d ampoule, problème de de carte de porte change 8 fois au cour du séjour.
Manger même pas digne d 1 étoile.
Alors le personnel surtout à l accueil n en parlons pas, on comprend l arabe mais on leur a pas dit et quand on parle avec eu ils nous insulte en arabe une honte.....
On a fait une réservation sur booking à un prix fixe à payer à l hôtel, arriver sur place on nous demande 100 euro de plus par personne alors qu on était un groupe de 10 . Motif le cour du diram a baissé jamais vu ça on réserve à un prix et on nous oblige à payer un autre sous peine de nous annuler les chambres. Un vol .
Dernier fois dans cette hôtel plus de stress pendant tout le séjour que de repos.
Une honte.
Je vais n arrêté la sinon j aurai pu en écrire beaucoup plus....
A vous de faire votre choix.
A oui et sans oublier le énorme bruit de machine a laver tout les nuit dans 1 des chambres.
Comme j explique rien ne va.

Trip typeVacation · Family

Rooms1.0

Service1.0

Location1.0

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Food Lockera week ago on

Google

5/5

(Translated by Google) best overall package
Hello everyone, Tikkida Garden was an absolute sensation for us, we are …

(Translated by Google) best overall package
Hello everyone, Tikkida Garden was an absolute sensation for us, we are thrilled, we would give it 10 stars if it were possible!
I have rarely seen such a perfect interplay of friendly and dedicated staff. The facility is very well maintained and the staff keep it clean non-stop.
The pool is cleaned in the evening and the values are checked daily in the morning. There are activities that can be booked free of charge. Now for food, I myself am passionate about cooking and have a critical palate here, I have to say there is nothing to complain about: Yes, it is true, some things are repeated, but honestly, where is it not? Please take it by your own nose at home is it repeated privately or do you cook a new creation every day? Food basic solid Mainly healthy especially for athletes who can eat great here every day directly after the GYM. We would like to thank the entire staff for the great hospitality service...
(Original)
Bestes Gesamtpaket,
Hallo zusammen für uns war Tikkida Garden eine Absolute Sensation wir sind begeistert wir würden Hier glatte 10 Sterne geben wenn es möglich wäre!
Ein dermaßen perfektes Zusammenspiel an freundlichen und engagierten Personal habe ich selten gesehen. Die Anlage ist bestens gepflegt und auch hier das Personal non stop an Sauber halten.
Pool wird Abends gereinigt und Morgens die Werte kontrolliert täglich gibt es Aktivitäten die man Kostenlos buchen kann. Nun zum essen ich selber koche leidenschaftlich gerne und habe diesbezüglich einen kritischen Gaumen hier muss ich sagen es gibt nichts zum aussetzen: Ja es stimmt es wiederholt sich einiges aber ganz ehrlich wo nicht? Bitte bei der eigenen Nase nehmen zu hause privat wird ja auch wiederholt oder kocht ihr jeden Tag eine neue Kreation? Essen Grund solide Hauptsächlich Gesund gerade für Sportler die jeden Tag direkt nach dem GYM hier klasse essen können. Wir möchten uns beim Gesamten Personal für den tollen Gastfreundschaftlichen Service Herzlichst bedanken…

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Stephanie Jaksa month ago on

Google

3/5

(Translated by Google) The hotel is super nice. The pool area looks great. staff is very nice. The food is a total disappointment!! There is almost always the same or a lot of fish and since we don't eat fish it was difficult. The medina can be reached within half an hour. Outside of the hotel is the Palmerie otherwise it is very untidy and dirty outside.
(Original)
Das Hotel ist super schön. Die Poolsnlage sieht toll aus. Personal ist sehr nett. Das Essen ist eine reine Enttäuschung!! Es gibt fast immer das selbe oder viel Fisch und da wir kein Fisch essen war’s dann schwierig. Die Medina lässt sich innerhalb einer halbe Stunde erreichen. Außerhalb vom Hotel ist die Palmerie sonst ist es aussenrun sehr unordentlich und schmutzig.

Trip typeCouple

Rooms5.0

Service4.0

Location5.0

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Pariente Catherine3 months ago on

Google

1/5

(Translated by Google) No respect for the family, the person smiles in the face and criticizes from behind, we arrive we don't have the same price as indicated on booking. Tourist trap in all directions. No water in the rooms first time I come to such a low-end 4 star a shame!!!!!!
(Original)
Aucun respect de la famille le personne sourit au nez et critique par derrière , on arrive on a pas le même prix qu indique sur booking . Piège à touriste dans tout les sens . Pas d eau dans les chambre première fois que je viens dans un 4 étoile autant bas de gamme une honte!!!!!!

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Noé B.5 months ago on

Google

2/5

(Translated by Google) The hotel is very pretty! The swimming pools are magnificent, the rooms clean, spacious and air-conditioned, the staff very kind and the bedding comfortable. …

(Translated by Google) The hotel is very pretty! The swimming pools are magnificent, the rooms clean, spacious and air-conditioned, the staff very kind and the bedding comfortable.
This is the first time I went to an all inclusive (fortunately for only 1 night!). The hotel is far from the city. The food is frankly awful! The drinks (cocktails and juices) are tasteless - the only thing that tastes good is the coke. And the thing that bothered me the most was the attitude of some holidaymakers: contemptuous and condescending towards the staff, disrespectful in putting their music on full blast by the pool, squatting in places by the pool at the morning to evening. In short, I felt very uncomfortable in this European tourist factory.
We won't be back! For a roughly equivalent price, we much preferred our week in a small riad in the center of the medina!
(Original)
L'hôtel est très joli ! Les piscines sont magnifiques, les chambres propres spacieuses et climatisées, le personnel très gentil et la literie confortable.
C'est la 1ere fois que j'allais dans un all inclusive (pour 1 seule nuit heureusement !). L'hôtel est loin de la ville. La nourriture est franchement infecte ! Les boissons (cocktails et jus de fruits) sont insipides - la seule chose qui a du gout, c'est le coca. Et la chose qui m'a le plus dérangée c'est l'attitude de certains vacanciers : méprisants et condescendants envers le personnel, irrespectueux à mettre leur musique à fond au bord de la piscine, a squatter les places au bord de la piscine du matin au soir. Bref, je me suis sentie très mal à l'aise dans cette usine à touristes européens.
Nous ne reviendrons pas ! Pour un prix à peu près équivalent, nous avons nettement préféré notre semaine dans un petit riad du centre de la medina !

Trip typeVacation · Couple

Rooms5.0

Service4.0

Location1.0

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Fred Alpes maritimes (Fred)a week ago on

Google

3/5

(Translated by Google) This hotel is occupied by English people who spend their time eating and drinking.
Limited but unlimited drinks …

(Translated by Google) This hotel is occupied by English people who spend their time eating and drinking.
Limited but unlimited drinks
Otherwise the rooms are very comfortable and access to the Medina not too complicated
(Original)
Cet hôtel est occupé par des Anglais qui passent leur temps à manger et boire.
Boissons limitées mais à volonté
Sinon les chambres sont très confortables et l'accès à la Médina pas trop compliqué

Rooms5.0

Service4.0

Location2.0

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Ph E2 weeks ago on

Google

4/5

(Translated by Google) Very chic and renovated hotel. 1A service (especially at the pool bar) and good drinks. One star deducted because of the food. There was a lack of variety and seasoning here. Also the dining room was uncomfortable.
(Original)
Sehr schickes und renoviertes Hotel. 1A Service (vor allem an der Poolbar) und gute Getränke. Ein Stern Abzug wegen des Essens. Hier hat es an Abwechselung und Würzung gefehlt. Auch war der Speisesaal ungemütlich.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location4.0

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natalia mourgues3 weeks ago on

Google

5/5

(Translated by Google) Today is our first day here the hotel is wonderful 🤩 the beautiful pools, the surroundings, the buffet, well like everyone else, but the staff is wonderful, super friendly reception waiters all lovely a ten to their workers we will continue to enjoy five more days
(Original)
Hoy es nuestro primer día aquí el hotel es maravilloso 🤩 las piscinas preciosas el entorno ,el buffet pues como todos, pero el personal es maravilloso, super amable camareros recepción todos encantadores un diez a sus trabajadores seguiremos disfrutando cinco días más

Trip typeCouple

Rooms5.0

Service5.0

Location5.0

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Solo Solace3 months ago on

Google

1/5

(Translated by Google) My wife residing at the tikida garden, me on the move (Work) I live in another hotel, I want to visit for a few minutes I am refused access, “outrageously harmful” for a hotel. I have never seen this, yet I have visited 5 star hotels all over the world. In my opinion, a resident should have the possibility of receiving someone for a few minutes.. sincerely, I lose my words.. we can clearly see the sense of hospitality in all that.. “The system is like that! ” Tells me the receptionist that I contacted by phone when I was at the entrance..
(Original)
Mon épouse résidante chez le tikida garden, moi en déplacement (Travail ) je réside dans un autre hôtel, je veux visiter pour quelques minutes on me refuse l’accès, “outrageusement néfaste” pour un hôtel. Je n’ai jamais vu ça , pourtant j’ai visité des hôtels 5 étoiles partout dans le monde. A mon sens Un résidant devrait avoir la possibilité de recevoir quelqu’un pour quelques minutes .. sincèrement, j’en pert mes mots .. on voit bien le sens de l’hospitalité dans tous ça .. “Le système est comme ça !” Me dit le réceptionniste que j’ai contacté par téléphone quand j’étais à l’entrée..

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Eric Niveza month ago on

Google

5/5

(Translated by Google) Hotel renovated during confinement, close to the Medina, superb decor, several swimming pools according to your desires (tranquility or entertainment), the furniture is tasteful and comfortable, the beds too, and the staff is kind at all levels, whether whether at the reception, bar, cleaning ladies, the quality is neat on the services offered.
(Original)
Hôtel rénové pendant le confinement, proche de la Médina superbe déco, plusieurs piscines suivant les envies (tranquillité ou animations), le mobilier est de bonne goût et confortable, les lits également, et le personnel est d une gentillesse à tout les niveaux, que ce soit à la réception, bar, femmes de ménage, la qualité est soignée sur les prestations proposées.

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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babou baboucherouge4 days ago on

Google

4/5

(Translated by Google) Great but noisy hotel. If you want to rest go your way. Hotel designed only for the English who are the kings there …

(Translated by Google) Great but noisy hotel. If you want to rest go your way. Hotel designed only for the English who are the kings there
(Original)
Hôtel superbe mais bruyant. Si vous souhaitez vous reposer passer votre chemin. Hôtel conçu que pour les anglais qui y sont les rois

Rooms5.0

Service5.0

Location4.0

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Imane Sabri2 months ago on

Google

5/5

(Translated by Google) Perfect stay, Very nice hotel, from the swimming pools to the rooms… all the staff are very caring, whether at the reception, at the bar, at the swimming pool, and especially a big thank you to the chefs who embellished our stay by concocting us delicious food, I will definitely come back
(Original)
Séjour Parfait , Tres bel hotel, des piscines aux chambres…tout le personnel est aux petits soins, que ce soit a la réception, au bar , a la piscine, et surtout un grand merci aux chefs cuisiniers qui ont embellis notre séjour en nous concoctant des plats délicieux, je reviendrai sans hésiter

Trip typeVacation

Rooms5.0

Service5.0

Location4.0

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Karim Lr2 months ago on

Google

5/5

(Translated by Google) Magnificent hotel, super attentive staff and little care at all levels, the rooms are spacious nothing to say in terms of cleanliness on all levels, the setting and sublime a little air of bora bora 3 hours flight from paris, restaurants are top also I would gladly come back for a new stay
(Original)
Magnifiques hôtel personnel super attentionné et au petit soin à tout les niveaux , les chambres sont spacieuses rien à dire au niveau de la propreté sur tout les plans , le cadre et sublime un petit air de bora bora à 3h de vol de paris, les restaurants sont top également je reviendrais volontiers pour un nouveau sejour

Rooms5.0

Service5.0

Location5.0

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Esprits_nomades7 months ago on

Google

3/5

(Translated by Google) Disappointed with the restaurant offering typical Moroccan cuisine. Not a lot of choice at the buffet. The room a lot of dysfunction, safe that works half the time, no toiletries, finishes on the terrace not finished. Staff pleasant and very attentive.
(Original)
Déçue du restaurant proposant la cuisine typique marocaine . Pas beaucoup de choix au buffet . La chambre beaucoup de dysfonctionnement, coffre qui fonctionne une fois sur deux , pas de nécessaire de toilette , finitions sur la terrasse pas finis . Personnel par contre agréable et très attentionné .

Trip typeVacation · Couple

Rooms2.0

Service4.0

Location4.0

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fabchar137 months ago on

Google

5/5

(Translated by Google) Very nice and pleasant hotel. The exteriors are splendid. Everything is planned for good times outdoors. The hotel has recently been renovated. The staff is very kind and helpful. The all inclusive formula is interesting even if it is not the food that should be remembered for the stay. It stays simple. A little more variety and typical Moroccan would be welcome. Very good rooms.
Very good hotel for those looking for rest 10 minutes by taxi from the Medina.
(Original)
Très bel et agréable hôtel. Les extérieurs sont splendides. Tout est prévu pour des bons moments en extérieur. L'hôtel a été rénové récemment. Le personnel est d'une très grande gentillesse et serviabilité. La formule all inclusive est intéressante même si ce n'est pas la nourriture qu'il convient de retenir pour le séjour. Ça reste simple. Un peu plus de variété et du typique marocain seraient le bienvenue. Chambres très bien.
Très bon hôtel pour qui recherche du repos à 10 min en taxi de la Médina.

Trip typeCouple

Rooms3.0

Service5.0

Location5.0

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Beatrice Mahe7 months ago on

Google

5/5

(Translated by Google) Excellent stay in this superb hotel. Everything is perfect, splendid decoration of all the common areas, magnificent gardens very well maintained, beautiful swimming pools. Attentive and friendly staff. Good varied food. We will return with pleasure.
(Original)
Excellent séjour dans ce superbe hôtel .Tout est parfait , splendide décoration de toutes les parties communes, de magnifiques jardins très bien entretenus ,belles piscines. Personnel prévenant et sympathique . Bonne nourriture variée. Nous y retournerons avec plaisir.

Trip typeVacation · Friends

Rooms5.0

Service5.0

Location4.0

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Timbnm8 months ago on

Google

5/5

(Translated by Google) Great stay.
Not expensive at all for the equipment available: tennis, table tennis, gym, volleyball... …

(Translated by Google) Great stay.
Not expensive at all for the equipment available: tennis, table tennis, gym, volleyball...
Not to mention the 4 outdoor pools and the indoor pool.
Few people during our week, so buffet not very varied.
2 bars available until midnight for the indoor bar.
The rooms are very correct since the hotel was renovated this summer.
5 min by taxi from the medina with the advantages of being in the Palmeraie.
The exteriors of the hotel are very well maintained and it is for me one of the most beautiful hotel exteriors I have ever seen.
(Original)
Super séjour.
Pas cher du tout pour les équipements à disposition : tennis, ping-pong, salle de sport, volley....
Sans oublier les 4 piscines extérieures et la piscine intérieure.
Peu de monde lors de notre semaine, donc buffet pas très variés.
2 bars à disposition jusqu'à 00h00 pour le bar intérieur.
Les chambres très correctes puisque l'hôtel à été rénové cet été.
À 5 min en taxi de la medina avec les avantages d'être dans la Palmeraie.
Les extérieures de l'hôtel sont très bien entretenus et c'est pour moi un des extérieures d'hôtel les plus beaux que je n'ai jamais vu.

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Laetitia Marescot6 months ago on

Google

5/5

(Translated by Google) Very pleasant hotel on a human scale, pretty decor and beautiful gardens and 3 swimming pools. Hotel very well maintained, very clean and attentive staff. Thanks to the hotel manager. The buffet is varied even for vegetarians. We will come back with great pleasure.
(Original)
Hôtel très agréable à taille humaine jolie deco et beaux jardins et 3 piscines Hôtel très bien entretenu très propre et le personnel aux petits soins. Merci au maître d’hôtel . Le buffet est varié même pour les végétariens. Nous y reviendrons avec grand plaisir.

Trip typeVacation

Rooms4.0

Service4.0

Location4.0

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Gilles R5 months ago on

Google

5/5

(Translated by Google) Great hotel. One. Bit noisy.... Housekeeping from 8:30 am in the. Corridors.... Animation. From the bar just under the windows very loud music until 11 p.m.... otherwise only positive
(Original)
Super hôtel. Un. Peu bruyant.... Ménage à partir de 8h30 dans les. Couloirs.... L'animation. Du bar juste sous les fenêtres musiques très forte jusqu'à 23h...sinon que du positif

Trip typeVacation

Rooms4.0

Service5.0

Location5.0

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Ghariba EL FANIDI6 months ago on

Google

5/5

(Translated by Google) First time in this top hotel 🤩 and I was really delighted with my stay. My room was large and very pleasant. The bed very good and the cleaning very well done every morning. The room has a small fridge and a very practical and secure safe. The outside place is just magical and even more beautiful at night. Around the small swimming pool a bar where you can order cocktails or drinks with and without alcohol free of charge until 7 p.m. The restaurant is very varied and of good quality. I wanted comfort and calm and I was conquered. The staff is super helpful and warm 😀Last point there is a free shuttle bus driven by adorable Aziz throughout the day which leaves you in front of the KFC in Gueliz where not far from the Majorelle Garden congratulations to the whole team and report unbeatable price quality in Marrakech 👌🏼
(Original)
Première fois dans cet hôtel top 🤩et j'ai vraiment été ravi de mon séjour. Ma chambre était grande et très agréable. Le couchage très bon et le ménage très bien fait chaque matin. La chambre possède un petit frigo ainsi qu'un coffre fort très pratique et sécurisant. L'endroit extérieur est juste magique et encore plus beau de nuit. Autour de la petite piscine un bar où l'on peut commander des cocktails ou boissons avec et sans alcool gracieusement jusqu'à 19h. Le restaurant est très varie et de bonne qualité. Je voulais du confort et du calme et j'ai été conquis. Le personnel est hyper serviable et chaleureux 😀Dernier point il y a une navette bus gratuite conduite par Aziz adorable tout au long de la journée qui vous laisse devant le KFC à Gueliz où pas très loin du Jardin Majorelle bravo à toute l'équipe et rapport qualité prix imbattable sur Marrakech 👌🏼

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Chris Pont7 months ago on

Google

4/5

(Translated by Google) Beautiful hotel away from the city center of Marrakech very quiet with an excellent welcome, very varied and delicious meals. 3 restaurants. Very welcoming staff and very attentive. Gym and spacious in very good condition. The pools are very well maintained.
(Original)
Bel Hôtel à l'écart du centre ville de Marrakech très calme avec un excellent accueil, repas très variés et délicieux. 3 restaurants. Très bon accueil du personnel et très attentif. Salle de sport et spacieux en très bon état. Les piscines sont très bien entretenues

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Franck Lescarmeur5 months ago on

Google

5/5

(Translated by Google) A little nugget!!!!
The hotel is beautiful!!!!
Recently remodeled!!!! …

(Translated by Google) A little nugget!!!!
The hotel is beautiful!!!!
Recently remodeled!!!!
Studious and modern rooms !!!
A little paradise!!!!!
The pools are amazing!!!!
Deco top top!!!!
Green spaces (full of colors)
Thank you to the very available staff!!!!
We take full eyes
Only small flat (the restoration)
Otherwise everything is perfect
Thank you to the director for his kindness !!!
It was my birthday !!!
I was received like a prince at the Moroccan restaurant!!!
Thanks to the whole team!!!!
I highly recommend this hotel!!!
Eyes closed
See you soon !!!
(Original)
Une petite pépite !!!!
L hôtel est magnifique !!!!
Relooké récemment !!!!
Chambres studieuses et moderne !!!
Un petit paradis !!!!!
Les piscines sont sublimes !!!!
Déco top top !!!!
Espaces vert ( pleins de couleurs )
Merci aux personnels très disponible !!!!
On en prend pleins les yeux
Seul petit bémole ( la restauration )
Sinon tout est parfait
Merci au directeur pour sa gentillesse !!!
C était mon anniversaire !!!
J ai été reçu comme un prince au restaurant marocains !!!
Je remercie tout l équipe !!!!
Je conseil vivement cette hotel !!!
Les yeux fermés
A très bientôt !!!

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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Pipam Morin5 months ago on

Google

5/5

(Translated by Google) Hotel of "small size" adults only. Very quiet, extremely well located for the departure of the free shuttle (for the November 16 square, Gueliz district). By taxi, 10 minutes from Jemaa Square.
Note that currently the races are more expensive than usual: 100 drh is less than 10 eur for the city center or 150 drh at night, that is to say from 7 p.m.
Very practical and fast. Do not hesitate to book the race for the return. Practice.
Very nice and available staff.
Kindness above all. If you don't like to smile, choose another hotel!
Many new deckchairs around the 4 swimming pools.
There is something for everyone: the swimming pool for doing aquagym or lengths.
The swimming pool to dip with your drink, cocktail or mint tea.
Corridor swimming pool to relax next to the jacuzzi.
For four-poster mattresses you will have to get up early, there are few.
But places are released quickly during the day....
As for the rooms, nothing to say ours, 378, on the swimming pool is large, clean, very large balcony.
Great.
The air conditioning works strangely but fortunately the ceiling fan does the job quietly.
As for the restoration: a treat! The flavors of Moroccan dishes are highlighted in particular by the subtle balance of spices.
Do not hesitate to gratify the waiters when you ask for a little more than normal. You will not regret it. 1 or 2 pieces of 10 drh will always please. And at the end of the stay, rather a ticket of 20 or 50 drh, it's up to you. But you will always be happy!
Really a beautifully decorated hotel half vintage half Berber or even orientalist...
Beautiful, finally we liked it a lot!
A small insert for the spa, charming and competent staff.
Very interesting prices. We come out reinvigorated...
Definitely to do again
(Original)
Hôtel de "petite taille" adults only. Très calme, extrêmement bien situé pour le départ de la navette gratuite (pour la place de 16 novembre, quartier Gueliz). En taxi, à 10 min de la place jemaa .
À noter, qu'actuellement les courses sont plus chères que d'habitude : 100 drh soit moins de 10 eur pour le centre ville ou 150 drh de nuit c'est à dire dès 19h.
Très pratique et rapide. Ne pas hésiter à réserver la course pour le retour. Pratique.
Personnels très gentils et disponibles.
Gentillesse avant tout. Si vous naimez pas sourire, choissez un autre hôtel !
Nombreux transats neufs autour des 4 piscines.
Chacun y trouvera son compte: la piscine pour faire aquagym ou des longueurs.
La piscine pour tremper avec son verre, cocktail ou thé à la menthe.
Piscine couloir pour se détendre à côté du jacuzzi.
Pour les matelas façon baldaquin il faudra se lever tôt, il y en a peu.
Mais les places se libèrent vite dans la journée....
Côté chambres, rien à dire la notre, 378, sur piscine est grande, propre, balcon très grand.
Super.
La climatisation fonctionne bizarrement mais heureusement le ventilo de plafond fait le job de façon silencieuse.
Quant à la restauration : un régal ! Les saveurs des plats marocains sont mis en valeur notamment par le subtil équilibre des épices.
N'hésitez pas à gratifier les serveurs lorsque vous en demandez un peu plus que la normale. Vous ne le regretterez pas. 1 ou 2 pièces de 10 drh feront toujours plaisir. Et en fin de séjour, plutôt un billet de 20 ou 50 drh, c'est vous qui voyez. Mais vous ferrez toujours un heureux !
Vraiment un hôtel magnifiquement décoré moitié vintage moitié berbère ou encore orientaliste...
Magnifique, enfin nous avons beaucoup aimé !
Un petit encarté pour le spa, personnel charmant et compétent.
Prix très intéressants. On en ressort revigoré...
A refaire très certainement

Rooms5.0

Service5.0

Location5.0

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L. B.6 months ago on

Google

4/5

(Translated by Google) The staff was absolutely outstanding, always courteous and friendly. The hotel area and the pools are great and that without children! Unfortunately the food was disappointing. Little choice and taste.
(Original)
Das Personal war absolut hervorragend, immer zuvorkommend und freundlich. Die Hotelanlage und die Pools sind super und das ohne Kinder! Das Essen war leider entäuschend. Wenig Auswahl und Geschmack.

Rooms5.0

Service4.0

Location5.0

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Patricia Mezdar3 months ago on

Google

3/5

(Translated by Google) Nice hotel. The negatives: the meals not great, no bottled water provided in the rooms …

(Translated by Google) Nice hotel. The negatives: the meals not great, no bottled water provided in the rooms
(Original)
Hôtel sympa. Les points négatifs : les repas pas top, pas de bouteille d'eau fournie dans les chambres

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Nora4 months ago on

Google

4/5

(Translated by Google) Very nice hotel. Varied diet. Very nice garden. The only negative points: eccentric hotel and music too loud. …

(Translated by Google) Very nice hotel. Varied diet. Very nice garden. The only negative points: eccentric hotel and music too loud.
(Original)
Très bel hôtel. Alimentation variée. Très beau jardin. Les seuls points négatifs : hôtel excentré et musique trop forte.

Trip typeVacation · Friends

Rooms3.0

Service4.0

Location1.0

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Réda Gueddar5 months ago on

Google

4/5

(Translated by Google) Very nice hotel, beautiful swimming pools, teams and service at the top. Small flat: the buffet is repeated a lot and the last Ramadan ftour was considered a lambda dinner. …

(Translated by Google) Very nice hotel, beautiful swimming pools, teams and service at the top. Small flat: the buffet is repeated a lot and the last Ramadan ftour was considered a lambda dinner.
(Original)
Très bel hôtel, belles piscines, équipes et service au top. Petit bémol : le buffet se répète beaucoup et le dernier ftour ramadan a été considéré comme un diner lambda.

Rooms5.0

Service5.0

Location5.0

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Jose Gonzalez2 months ago on

Google

3/5

(Translated by Google) Spectacular hotel but standards only par to some spectacular buffet food and service too, smelly room. …

(Translated by Google) Spectacular hotel but standards only par to some spectacular buffet food and service too, smelly room.
(Original)
Hotel espectacular pero las normas sólo par a algunos la comida del buffet espectacular y el servicio también, la habitación con olores.

Rooms3.0

Service5.0

Location3.0

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Ikram Ouardirhi3 months ago on

Google

1/5

(Translated by Google) Bad experience, the setting is very charming but the staff is incompetent and unprofessional, very long service, a really cold reception at the reception I am disappointed …

(Translated by Google) Bad experience, the setting is very charming but the staff is incompetent and unprofessional, very long service, a really cold reception at the reception I am disappointed
(Original)
Mauvaise expérience, le cadre est très charmant mais le personnel est incompétent non professionnel, service très long , un accueil vraiment froid au niveau de la réception je suis déçue

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Arnaud et Valérie Tanguy11 months ago on

Google

5/5

(Translated by Google) What to say ? Except that everything is perfect from the cleanliness from floor to ceiling to the friendliness of the staff and the services offered by the hotel. …

(Translated by Google) What to say ? Except that everything is perfect from the cleanliness from floor to ceiling to the friendliness of the staff and the services offered by the hotel.
The staff is caring and attentive, The food is varied with fresh products in particular.
As a bonus, a beautiful warm and sunny weather.
We will return without hesitation.
We happily recommend this hotel.
Thanks.
👍
Pleasant stay in this hotel
(Original)
Que dire ? Si ce n’est que tout est parfait de la propreté du sol au plafond de l’amabilité du personnel et des services que propose l’hôtel.
Le personnel est bienveillant et attentionné, La nourriture est variée avec de produits frais notamment.
En prime un temps magnifique chaud et ensoleillé.
Nous reviendrons sans hésitation.
Nous recommandons avec plaisir cet hôtel.
Merci.
👍
Agréable séjour dans cet hôtel

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Julien11 months ago on

Google

5/5

(Translated by Google) Everything is very good in this hotel.
Very clean, really friendly staff, good meals for inclusive lobby, excellent bars, adapted gym. …

(Translated by Google) Everything is very good in this hotel.
Very clean, really friendly staff, good meals for inclusive lobby, excellent bars, adapted gym.
The water is cold but they can't influence the weather
(Original)
Tout est très bien dans cet hôtel.
Très propre, personnel vraiment sympathique, bons repas pour du hall inclusive, bars excellent, salle de sport adaptée.
L'eau est froide mais ils ne peuvent pas influencer la météo

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Cecilia Trotto8 months ago on

Google

5/5

(Translated by Google) A hotel that lives up to its promises.
I will remain impressed by the kindness and professionalism of all the hotel teams. …

(Translated by Google) A hotel that lives up to its promises.
I will remain impressed by the kindness and professionalism of all the hotel teams.
This one was recently renovated with great taste. You will find a spacious room with all the necessary comfort. A free safe for your important personal belongings. A mini bar to keep the bottle of water cool, which you can collect at one of the hotel's many bars.
A restaurant with varied menus and very good tastes. Of course you will find pizzas, pasta, fries, couscous and tajines at each meal, it is up to us to vary our meals.
The bars offer cocktails with and without alcohol through a menu that has nothing to envy to some French bars. You will also find more classic alcohols and soft drinks.
I will end with the welcome and kindness of the reception staff, always ready to help and advise you.
You can easily take the mini bus for free to Place du 16 Nov, which is a stone's throw from the souk.
For your information, it takes 25 € by taxi to get from the airport to the hotel (make your request at reception 😁) and between 4 and 5 euros to get to the Djemaa el Fnaa square from the hotel.
For excursions and massages I found very good addresses on the internet.
You will have understood, I actively recommend this very beautiful hotel if you want to rest in peace in a very beautiful place.
I should point out that there is no animation team and that the staff speaks very good French.
I was delighted to find Morocco and Moroccans again.
Goodbye
(Original)
Un hôtel à la hauteur de ses promesses.
Je resterai marqué par la gentillesse et le professionnalisme de l’ensemble des équipes de l’hôtel.
Celui ci a été rénové récemment avec beaucoup de goût.vous trouverez une chambre spacieuse avec tout le confort nécessaire. Un coffre fort gratuit pour vos effets personnels importants. Un mini bar pour garder au frais la bouteille d’eau que vous pourrez récupérer à l’un des nombreux bars de l’hôtel.
Un restaurant aux menus variés et de très bons goûts. Bien sûr vous trouverez pizzas, pâtes, frites, couscous et tajines à chaque repas, il n’appartient qu’à nous de varier nos repas.
Les bars proposent des cocktails avec et sans alcools au travers d’une carte qui n’a rien à envier à certains bars français. Vous trouverez aussi des alcools et softs plus classiques.
Je terminerai par l’accueil et la gentillesse du personnel de la réception toujours prêt à vous aider, vous conseiller.
Vous pouvez prendre aisément le mini bus gratuitement pour la place du 16 nov qui se trouve à 2 pas du souk.
Pour info il faut compter 25 € en taxi pour se rendre de l’aéroport a l’hôtel (faites votre demande à la réception 😁) et entre 4 et 5 euros pour se rendre sur la place djema el fnaa depuis l’hôtel.
Pour les excursions et massages j’ai trouvé de très bonnes adresses sur internet.
Vous aurez compris, je vous recommande activement ce très bel hôtel si vous souhaitez vous reposer au calme dans un très bel endroit.
Je précise qu’il n’y a pas d’équipe d’animation et que le personnel parle très bien français.
J’ai été ravie de retrouvé le Maroc et les marocains.
A bientôt

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Hara Sten4 months ago on

Google

5/5

(Translated by Google) Unique place!. They provide you with everything!
Really if I come back to this country I will definitely stay in this hotel again. …

(Translated by Google) Unique place!. They provide you with everything!
Really if I come back to this country I will definitely stay in this hotel again.
Well done to everyone who works here. They were really excellent.
Fun relaxation food sport ❤️
(Original)
Μοναδικό μέρος!. Σου παρέχουν τα πάντα!
Πραγματικά αν ξαναερχομουν σε αυτήν την χώρα θα εμένα σίγουρα πάλι σε αυτό το ξενοδοχείο.
Πολλά μπράβο σε όλους που εργάζονται εδώ. Ήταν πραγματικά εξαιρετικοί.
Διασκέδαση χαλάρωση φαγητό άθληση ❤️

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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reda haj4 months ago on

Google

4/5

(Translated by Google) Très bon hôtel
I highly recommend
Personnel au ptits soins, équipements tout neuf …

(Translated by Google) Très bon hôtel
I highly recommend
Personnel au ptits soins, équipements tout neuf
Personnel vraiment au top
I highly recommend
Merciiiii
(Original)
Très bon hôtel
Je recommande vivement
Personnel au ptits soins, équipements tout neuf
Personnel vraiment au top
Je recommande vivement
Merciiiii

Rooms4.0

Service5.0

Location4.0

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Bouzou D11 months ago on

Google

5/5

(Translated by Google) A magnificent hotel an idyllic setting enjoy with your eyes wide open 4 swimming pool several restaurants and bars with or without alcohol …

(Translated by Google) A magnificent hotel an idyllic setting enjoy with your eyes wide open 4 swimming pool several restaurants and bars with or without alcohol
I encountered a service that I will never forget 👍👍👍👍🥰🥰
I highly recommend this hotel
for cleanliness, kindness and service without forgetting the politeness of the people
Who welcomes you as it should
If you are looking for quality and price here it’s great look no further.
(the hotel that I strongly recommend)
You had a good time there there are shuttles that take you almost everywhere Open 24/24 seven days a week
(Original)
Un hôtel magnifique un cadre idyllique profitez les yeux grands ouverts 4 piscine plusieurs restaurants et bars avec ou sans alcool
J’ai rencontré un service que je n’oublierai jamais 👍👍👍👍🥰🥰
je conseille vivement cette hôtel
pour la propreté la Gentillesse et le service sans oublier la politesse des gens
Qui vous accueille comme il faut
Si vous cherchez la qualité et le prix ici c’est formidable ne cherchez plus.
(l’hôtel que je conseille vivement )
Vous avez passé un agréable moment sur place il y a des navettes qui vous emmène pratiquement partout Ouvert 24/24 sept jours sur sept

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Olivier Radé11 months ago on

Google

5/5

(Translated by Google) Very nice hotel, clean, with pretty gardens, very well maintained. Very friendly animation team with shows every day. Very pleasant massage and spa, spacious and comfortable room, decent food for the price. The staff is super nice, helpful and caring. Only small downside (but it's not the fault of the hotel) we were there during the Moroccan school holidays, and the children really do anything and the parents let them completely. I can tell you that the staff is very very patient.
I would come back with pleasure to this hotel, because in terms of quality / price, it's top
(Original)
Très bel hôtel, propre, avec de jolies jardins, très bien entretenu. Equipe d'animation très sympathique avec des spectacles chaques jours. Massage et spa très agréable, chambre spacieuse et confortable, nourriture correct pour le prix. Le personnel est super agréable, serviable et au petit soins. Seul petit bémol (mais ce est pas la faute de l'hôtel) nous y avons été pendant les vacances scolaires Marocaine, et les enfants font vraiment n'importe quoi et les parents laissent complètement faire. Je peux vous dire que le personnel est très très patient.
Je reviendrais avec plaisirs dans cet hôtel, car au niveau qualité / prix, c'est top

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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Christian Le Gall6 months ago on

Google

4/5

(Translated by Google) Excellent facility, very friendly and attentive staff. The meals are good, the breakfast perfect. I advise …

(Translated by Google) Excellent facility, very friendly and attentive staff. The meals are good, the breakfast perfect. I advise
(Original)
Excellent établissement, personnel très sympathique et prévenant. Les repas sont bons, le petit déjeuner parfait. Je conseille

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Abdel Bena3 months ago on

Google

3/5

(Translated by Google) The hotel is good but a very big shame we eat very very badly …

(Translated by Google) The hotel is good but a very big shame we eat very very badly
(Original)
L hôtel est bien mais un très grand dommage on mange très très mal

Trip typeVacation

Rooms4.0

Service5.0

Location5.0

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wendy roya year ago on

Google

5/5

(Translated by Google) We spent 1 week all inclusive in the hotel. This is a superb hotel, very well renovated, with wonderful decoration in the rooms, bars, restaurants, swimming pools, gym ... the staff are very pleasant and helpful. The hotel is clean. We chose a double room without the pool view which gave us a lot of peace with a view to the rear of the hotel.
The food is very correct, enough choice, in an all inclusive you should not expect great gastronomy, if you want great gastronomy book a 5 * in France, if you were satisfied with raw vegetables, fruits, couscous, tagine, pasta bolognese, beef in sauce, chicken skewer, pizza, wok pasta raw vegetables ... so go for it!
The layout around the swimming pool is calm and relaxing.
I recommend 100% for the price in October!
(Original)
Nous avons passé 1 semaine en all inclusive dans l’hôtel. C’est un superbe hôtel, très bien rénové, avec une magnifique décoration dans les chambres, bars, restaurants, piscines, salle de sport.... le personnels est très agréable et serviable. L’hôtel est propre. Nous avons choisit une chambre double sans la vue piscine ce qui nous a permis beaucoup de tranquillité avec une vue à l’arrière de l’hôtel.
La nourriture est très correcte, assez de choix, dans un all inclusive il ne faut pas s’attendre à de la grande gastronomie, si vous voulez de la grande gastro réservez un 5* en France, si vous vous satisfaisait de crudités, fruits, couscous, tagine, pâtes bolognaise, bœufs en sauce, brochette de poulet, pizza, wok pâtes crudités .... alors foncez !
L’aménagement autour de la piscine est calme et reposant.
Je recommande a 100% pour le prix en octobre !

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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stephanie morin5 months ago on

Google

5/5

(Translated by Google) Superb hotel, good catering, neat decor, adorable and friendly staff, beautiful swimming pool and superb vegetation. Spa very good …

(Translated by Google) Superb hotel, good catering, neat decor, adorable and friendly staff, beautiful swimming pool and superb vegetation. Spa very good
(Original)
Superbe hôtel, bonne restauration, déco soignée, personnel adorable et avenant, belles piscine et superbe végétation. Spa très bien

Trip typeVacation · Couple

Rooms5.0

Service5.0

Location5.0

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Hakim Alaouia year ago on

Google

1/5

(Translated by Google) The food really leaves something to be desired and not worthy of a 4 star in Morocco!!
Part of the staff differentiates between Moroccan and foreign customers. …

(Translated by Google) The food really leaves something to be desired and not worthy of a 4 star in Morocco!!
Part of the staff differentiates between Moroccan and foreign customers. Foreigners are free to be festive while Moroccans are called to order. No animation in the hotel.
Hotel and swimming pools are good
(Original)
La nourriture laisse vraiment à désirer et pas digne d’un 4 étoiles au Maroc !!
Une partie du staff fait une différenciation entre les clients marocains et étrangers. Les étrangers sont libres d’être festifs tandis que les marocains sont rappelés à l’ordre. Aucune animation dans l’hôtel.
Hôtel et piscines sont biens

Trip typeFriends

Rooms4.0

Service2.0

Location3.0

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Yannick Lefraisa year ago on

Google

5/5

(Translated by Google) Great renovated hotel beautiful pools
In all inclusive, lunch and dinner can be a bit repetitive but everyone can find something for it since it is at will and for breakfast it is truly Royal. Regarding the staff of people who are helpful and extremely kind, this is only my opinion from someone who is not complicated and who does not necessarily expect services worthy of the fouquets in Paris (it's the holidays !!!! !).
(Original)
Super hôtel rénové magnifiques piscines
En tout compris repas du midi et du soir peut être un peu répétitif mais chacun peut y trouver son compte puisque c est a volonté et pour le petit déjeuner c est vraiment Royal. EN ce qui concerne le personnel des gens serviable et d une extrême gentillesse, voilà ce n est que mon avis de quelqu un de pas compliqué et qui n attends pas forcément des prestations digne du fouquets a paris (c est les vacances!!!!!).

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David Bressanda year ago on

Google

5/5

(Translated by Google) First time at this hotel and really happy with my stay. My room was large and very pleasant. The sleeping arrangements are very good and the cleaning is done very well every morning. The room has a small fridge and a very practical and secure safe. The outside place is just magical and even more beautiful at night. Around the small swimming pool a bar where you can order cocktails or drinks with and without alcohol free of charge until 7 p.m. The restaurant is very varied and of good quality. I wanted comfort and calm and I was won over. The staff are super helpful and warm. It lacks a little animation probably related to the covid. Curfew is currently at 9 p.m. daily. Last point there is a free shuttle bus driven by adorable Aziz throughout the day which leaves you in front of the KFC in Gueliz or not very far from the Majorelle Garden.Bravo to the whole team and unbeatable value for money in Marrakech. I'll be back..
(Original)
Première fois dans cet hôtel et j'ai vraiment été ravi de mon séjour. Ma chambre était grande et très agréable. Le couchage très bon et le ménage très bien fait chaque matin. La chambre possède un petit frigo ainsi qu'un coffre fort très pratique et sécurisant. L'endroit extérieur est juste magique et encore plus beau de nuit. Autour de la petite piscine un bar où l'on peut commander des cocktails ou boissons avec et sans alcool gracieusement jusqu'à 19h. Le restaurant est très varie et de bonne qualité. Je voulais du confort et du calme et j'ai été conquis. Le personnel est hyper serviable et chaleureux. Il manque un peu d'animation sans doute lié au covid. Le couvre feu est en ce moment à 21h tous les jours. Dernier point il y a une navette bus gratuite conduite par Aziz adorable tout au long de la journée qui vous laisse devant le KFC à Gueliz où pas très loin du Jardin Majorelle.Bravo à toute l'équipe et rapport qualité prix imbattable sur Marrakech. Je reviendrai..

Trip typeVacation

Rooms5.0

Service5.0

Location5.0

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Johanna Pariente3 months ago on

Google

1/5

(Translated by Google) Catastrophic reception!!!
Restaurant canteen only the swimming pool and the rooms well …

(Translated by Google) Catastrophic reception!!!
Restaurant canteen only the swimming pool and the rooms well
(Original)
Accueil catastrophique!!!
Restaurant cantine seul la piscine et les chambre bien

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Mary Guediraa year ago on

Google

5/5

(Translated by Google) Well renovated hotel, it is top notch. The value for money is impeccable. The food is correct. The bedding is very comfortable. I am very satisfied with this service and I recommend
(Original)
Hôtel bien rénové il est top. Le rapport qualité prix est irréprochable. La bouffe est correcte. La literie est très confortable. Je suis très satisfaite de cette prestation et je recommande

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amine _a year ago on

Google

1/5

(Translated by Google) If I could put 0 stars I would have. We arrived at the hotel after trying to make a reservation by phone whose customer service was incomprehensible. Same thing on site; the receptionist was content to tell us that the reservation is only made on the website after spending 3 hours on the road. For a sector suffering from the crisis, you do not encourage customers to stay with you, even less with such a welcome. Fortunately, other establishments were happy to welcome us.
(Original)
Si je pouvais mettre 0 etoiles je l'aurai fait. Nous sommes arrivés à l'hotel après avoir tenter de faire une réservation par telephone dont le service client était incompréhensible. Même chose sur place; le receptionniste s'est contenté de nous indiquer que la reservation ne se fait que sur le site internet après avoir passer 3 heures de route. Pour un secteur souffrant de la crise vous n'encouragez pas les clients à sejourner chez vous encore moins avec un accueil pareil. Heureusement, d'autres établissements étaient ravis de nous acceuillir.

Trip typeVacation

Rooms1.0

Service1.0

Location1.0

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Abdeslam Boumedian11 months ago on

Google

4/5

(Translated by Google) Clean hotel with lots of space and several swimming pools.
Perfect service from reception to check out. …

(Translated by Google) Clean hotel with lots of space and several swimming pools.
Perfect service from reception to check out.
Clean and well equipped room.
Varied and clean catering.
Hotel to recommend
(Original)
Hotel propre avec beaucoup d'espace et plusieurs piscines.
Service parfait de l'accueil a check out.
Chambre propre et bien équipée.
Restauration variée et propre.
Hotel a recommander

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Simo Eddaoudia month ago on

Google

4/5

(Translated by Google) Best deal in all inclusive value for money so far
(Original) …

(Translated by Google) Best deal in all inclusive value for money so far
(Original)
Meilleur deal en all inclusive rapport qualité/prix pour l'instant

Trip typeFamily

Rooms4.0

Service5.0

Location4.0

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Partouche Alexandra8 months ago on

Google

5/5

(Translated by Google) It was just magnificent, impeccable hotel, exceptional service, extremely kind staff, refined cuisine and friendly atmosphere in the evening with the entertainment!!!! …

(Translated by Google) It was just magnificent, impeccable hotel, exceptional service, extremely kind staff, refined cuisine and friendly atmosphere in the evening with the entertainment!!!!
We had one of our best weeks at this resort
(Original)
C’était juste magnifique, hôtel impeccable, service exceptionnel, personnel extrêmement gentil, cuisine raffinée et ambiance sympathique le soir avec l’animation !!!!
Nous avons passé une de nos meilleurs semaines dans ce complexe

Trip typeCouple

Rooms5.0

Service5.0

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Badr BENNISa year ago on

Google

1/5

(Translated by Google) Squats 24/24 at the edge of the swimming pools. Insults and swear words all the time without disturbing the guards or the people at the hotel. …

(Translated by Google) Squats 24/24 at the edge of the swimming pools. Insults and swear words all the time without disturbing the guards or the people at the hotel.
I wonder if adult only means this stuff is normal.
I do not recommend it if you are with your wives or your parents
(Original)
Places squaté 24h/24 au bord des piscines. Des insultes et gros mots tous le temps sans que ça dérange les gardiens ou les gens de l'hôtel.
Je me demande si adulte only veut dire que c'est normal ce genre de choses.
Je vous le déconseille si vous êtes avec vos femmes ou vos parents

Trip typeCouple

Rooms5.0

Service5.0

Location2.0

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VALERIE D.a year ago on

Google

3/5

(Translated by Google) Very nice hotel ... Small flats
Swimming pool and jacuzzi not heated in November
The dishes are not always exceptional and often repetitive and cold despite the …

(Translated by Google) Very nice hotel ... Small flats
Swimming pool and jacuzzi not heated in November
The dishes are not always exceptional and often repetitive and cold despite the lamps
Pleasant breakfast
The staff is friendly and the cleanliness is good.
(Original)
Hotel très agréable... Petits bémols
Piscine et jacuzzi pas chauffés en novembre
Les mets ne sont pas toujours exceptionnels et souvent répétitifs et froids malgrés les lampes
Petit déjeuner agréable
Le personnel est sympa et la propreté est bien présente.

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Fatima AZZOUa year ago on

Google

4/5

(Translated by Google) Just spent a few days at this hotel. Nothing to say about cleanliness, very pleasant staff, beautiful site, vary your dishes and especially the desserts …

(Translated by Google) Just spent a few days at this hotel. Nothing to say about cleanliness, very pleasant staff, beautiful site, vary your dishes and especially the desserts
(Original)
Je viens de passer quelques jours dans cet hôtel. Rien à dire sur la propreté, personnel très agréable, beau site, variez vos plats et surtout les desserts

Trip typeFamily

Rooms5.0

Service5.0

Location5.0

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Belkacem Benabdallah11 months ago on

Google

5/5

(Translated by Google) Exceptional with dedicated staff, very caring:
Everything was perfect, we will surely return.
It is the behavior of some customers that leaves a desire and does not respect …

(Translated by Google) Exceptional with dedicated staff, very caring:
Everything was perfect, we will surely return.
It is the behavior of some customers that leaves a desire and does not respect the staff. Under the pretext that they pay they do anything.
(Original)
Exceptionnel avec un personnel dévoué ,aux petits soins:
out a été parfait ,nous retournerons surement.
C'est le comportement de certains clients qui laisse a désiré et qui ne respectent pas le personnel. Sous prétexte qu'ils payent ils font n'importe quoi .

Trip typeFamily

Rooms5.0

Service5.0

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Kamal Tazi3 months ago on

Google

1/5

(Translated by Google) As luck would have it, there are no questions about catering in this review. …

(Translated by Google) As luck would have it, there are no questions about catering in this review.
(Original)
Comme par hasard, ils n’y a pas de questions concernant la restauration dans cet avis.

Trip typeVacation

Rooms3.0

Service1.0

Location2.0

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Hasan Karaa year ago on

Google

1/5

(Translated by Google) Food level really disgusting at 1000%
Always the same food morning noon evening for a 4 star hotel frankly? Disappointed !!!!!!!!! Service ? ZERO !!!!!! Strongly avoid !!!!!!! Have requested a drink still not served after 30 minutes really at a loss!
(Original)
Niveau nourriture vraiment dégoûter à 1000%
Toujours la même bouffe matin midi soir pour un hôtel 4 étoile franchement ? Déçu !!!!!!!!! Service ? ZÉRO !!!!!! A éviter fortement !!!!!!! Ont demande une boisson tjrs pas servi au bout de 30 minute vraiment à perte !

Trip typeVacation

Rooms2.0

Location5.0

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Ahmed Fouad Lahlou (Maison lahlou -Asni)8 months ago on

Google

4/5

(Translated by Google) A good hotel and the prices are affordable (room 435), the staff is very kind, it is clean, there is an abundance of drinks and meals throughout the day. However, the ingredients of some dishes such as pizza, paella and pastries.. are poor and lack taste....
(Original)
Un bon hotel et les prix sont abordables (chambre 435) ,le personnel est d'une très grande gentillesse,c'est propre ,il ya une abondance de boissons et de repas tout au long de la journée.. Cependant les ingrédients de quelques plats tel que la pizza, la paella et les viennoiseries..sont pauvres et manquent de goût ....

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Naoufal Rahali11 months ago on

Google

4/5

(Translated by Google) Quiet place for people without children. Apart from the swimming pool, not too many in-house activities but the location is ideal for visiting the cities of Marrakech, especially with the available shuttles.
(Original)
Endroit calme pour les personnes sans enfants. A part la piscine, pas trop d'activités en interne mais l'emplacement est idéale pour visiter les villes de Marrakech notamment avec les navettes disponibles.

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Benbani Saraa year ago on

Google

4/5

(Translated by Google) Magnificent all-in hotel with 4 swimming pools, spacious rooms, total comfort, that said, the catering is just catastrophic, the same menu is repeated every day for lunch and dinner, even worse nothing is good... one point important to review, after 2 days you want to break just for that.
(Original)
Hôtel all in magnifique avec 4 piscines, les chambres spacieuses, le confort total, ceci dit, la restauration est juste catastrophique, le même menu se répète chaque jour au dej comme au dîner, encore pire rien n'est bon... un point important à revoir, au bout de 2 jours tu as envie de te casser rien que pour ça.

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jc moniz11 months ago on

Google

5/5

(Translated by Google) Great !!! 5 stars.
Perfect service from the first to the last moment.
The staff is of a friendliness and quality of service that is rarely seen. …

(Translated by Google) Great !!! 5 stars.
Perfect service from the first to the last moment.
The staff is of a friendliness and quality of service that is rarely seen.
Use your time and money well for a short vacation.
I strongly recommend.
(Original)
Excelente !!! 5 estrelas.
Atendimento perfeito desde o primeiro ao último momento.
O staff é de uma simpatia e qualidade de atendimento que raramente se vê.
Bem empregue o tempo e o valor gasto para umas curtas férias.
Recomendo vivamente.

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hasna sabir8 months ago on

Google

5/5

(Translated by Google) Our stay went very very very well
We loved all the staff for their ideal behavior: Mrs. Wafaa, bar manager and Mr. Sabaii, the two restaurant managers: Rachid and Rachid, all the waiters without exception, the cleaning lady Mrs. Saïda, the security guards, the baggage handlers...
In short the whole team, you are all adorable
(Original)
Notre séjour s'est très très très bien passé
Nous avons adoré tt le personnel pour son idéal comportement : Mme Wafaa, chef de bar et M.Sabaii, les deux chefs de resto: Rachid et Rachid, tous les serveurs sans exception, la femme de ménage Mme Saïda, les agents de sécurité, les bagagistes...
Bref toute l'équipe, vous êtes tous adorables

Trip typeFamily

Rooms5.0

Service5.0

Location5.0

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Younes Idrissia year ago on

Google

2/5

(Translated by Google) They should draw up a list of programs for the day or the week at the reception so that the client knows how to manage his stay like the case of tikida beach agadir and put a little atmosphere and music by the pool because it annoying. In addition there is a woman who was at the reception on Sunday 01.08.21 evening very unpleasant, rude and vulgar she leaves you disgusted and never come back. Apart from the rest of the staf they are beautiful and professional.
(Original)
Faudrait qu'ils établissent une liste de programmes de la journée ou la semaine à la réception comme ça le client sache gérer son séjour comme le cas de tikida beach agadir et mettre un peu d'ambiance et de music au bord de la piscine car c ennuyant. En plus ya une femme qui était à la réception le dimanche 01.08.21 soir très déplaisante, mal élevé et vulgaire elle te laisse dégoûter et de ne plus revenir. A part le reste du staf ils sont magnifiques et professionnels.

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Mercedes Sánchez Higueras2 months ago on

Google

5/5

(Translated by Google) An unforgettable experience in desert tours and stay at the Hotel Río Tikira Marrakech …

(Translated by Google) An unforgettable experience in desert tours and stay at the Hotel Río Tikira Marrakech
(Original)
Una experiencia inolvidable en tours por el desierto y estancia en el Hotel Río Tikira Marrakech

Trip typeVacation · Family

Rooms5.0

Service5.0

Location5.0

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Nouri Sammar8 months ago on

Google

4/5

(Translated by Google) Nice hotel. Friendly staff. Being all inclusive the buffets are varied and beyond reproach. Note that children are not allowed. …

(Translated by Google) Nice hotel. Friendly staff. Being all inclusive the buffets are varied and beyond reproach. Note that children are not allowed.
(Original)
Bel hôtel.Personnel aimable.Etant en all inclusive les buffets sont variés et sans reproche.A signaler que les enfants ne sont pas admis.

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patricia bieth3 years ago on

Google

5/5

(Translated by Google) Second time we come. Staff always very responsive and super smiling. Hotel located 20 minutes from the center, quiet in the palm grove. Beautiful pool. The small negative point is the repetitive meals (buffet) but the dishes are good.
(Original)
Deuxième fois que l'on vient. Personnel toujours très réactif et super souriant. Hôtel situé à 20 mn du centre , au calme dans la palmeraie. Belle piscine. Le petit point négatif se sont les repas répétitifs (buffet) mais les plats sont bons.

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Annakhil

The sprawling suburb of Annakhil includes golf courses and palm groves, with paths and horse-carriage tours through 100,000 trees at El Palmeral. Inside that park is Musée de la Palmeraie, showing a century of Moroccan paintings in a 1940s colonial farmhouse. MACAAL is a more modern space, displaying pan-African art. Residential areas have casual tagine restaurants, while resort hotels have chic bars and bistros.

Hotel location score

Good location overall for sightseeing, recreation, dining, and getting around

2.9 Good for proximity to things to do

2.5 OK for proximity to restaurants

3.5 Good for proximity to transit

4.0 Great for airport access

Scores are calculated based on data from Google Maps and Google reviews

Circuit de la Palmeraie,, Route des Jardins de la Palmeraie (Annakhil), Marrakesh 40007

2. Jardin Majorelle-Yves Saint Laurent Mansion

Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.

Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.

This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.

Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.

6. Ibn Youssef School

16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.

Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.

Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.

9. Yves Saint Laurent Museum

Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.

10. Medina of Marrakesh

Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.

Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.

12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.

13. House of Photography in Marrakech

Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.

Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.

15. Les Jardins de La Koutoubia

Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.

1. Dar Zellij

Moroccan restaurant

Rating

4.5

Distance

13 min

658 reviews

2. Cuisine De Terroir

Restaurant

Rating

4.6

Distance

17 min

795 reviews

3. Pause Gourmande

Moroccan restaurant

Rating

4.3

Distance

12 min

185 reviews

4. Le Trou Au Mur

Restaurant

Rating

4.5

Distance

11 min

254 reviews

5. L'Ô à la Bouche

Restaurant

Rating

4.7

Distance

14 min

288 reviews

6. Le Foundouk

Restaurant

Rating

4.3

Distance

11 min

598 reviews

7. Restaurant Marrakech - Terrasse des épices

Restaurant

Rating

4.3

Distance

12 min

2,457 reviews

8. Terrasse la maison des épices

Restaurant

Rating

4.4

Distance

13 min

117 reviews

9. Fouquet's Marrakech

Restaurant

Rating

4.5

Distance

11 min

40 reviews

10. Le Petit Cornichon

Restaurant

Rating

4.5

Distance

12 min

211 reviews

From

Marrakesh Menara Airport

Taxi 25 min

Transit 52 min

Tikida 8 min

Ecole Imam Ali 7 min

Ain Itti 12 min

Rma Qamra 13 min

About this hotel

Surrounded by palm trees, this relaxed all-inclusive hotel in a Moorish-style building is 3 km from both the Medina quarter and the exotic Majorelle Garden. …

Warm, unfussy rooms have flat-screen TVs, minifridges and safes. Most rooms offer balconies or terraces. Moroccan-style suites add living rooms and sofabeds.

A city center shuttle is included. There are 2 eateries; 1 is a formal restaurant. Other amenities consist of 2 bars, indoor and outdoor pools, and 4 tennis courts, as well as sports activities, a gym and a spa. Regular entertainment and a kids' club are available.

Check-in time: 4:00 PM

Check-out time: 11:00 AM

Address & contact information

Circuit de la Palmeraie,, Route des Jardins de la Palmeraie (Annakhil), Marrakesh 40007

05243-29595

Website

Directions

Health & safety

Enhanced cleaning

Personal protection

Physical distancing

Minimized contact

Increased food safety

Health & safety measures are provided by the hotel. Contact the hotel for more details.

Amenities

Popular amenities

Pool
Spa
All inclusive available
Breakfastfree

Internet

Wi-Fifree
Wi-Fi in public areas

Policies & payments

All inclusive available
Credit cards
Debit cards
NFC mobile payments

Services

Front desk24 hour
Baggage storage
Concierge
Currency exchange
Full-service laundry
Elevator
Wake up calls
Housekeepingdaily

Wellness

Fitness centerfree
Elliptical machine
Treadmill
Weight machines
Free weights
Massage
Sauna
Spa
Hair salon
Doctor on call

Languages spoken

Arabic
English
French
German

Food & drink

Restaurant
Bar
Buffet dinner
Breakfastfree
Breakfast buffet

Activities

Golf
Tennis

Pools

Indoor pool
Outdoor pool
Hot tub

Parking & transportation

Parkingfree
Self parkingfree
Airport shuttleextra charge
Car rental onsite
Local shuttle

Accessibility

Accessible
Accessible elevator

Business & events

Meeting rooms

Pets

No pets

Rooms

Air conditioning
Refrigerator

Bathrooms

Private bathroom
Shower

Sustainability

This hotel is committed to environmental sustainability. Learn more

Energy efficiency

Energy conservation program
Energy use audited by an independent organization
Energy-efficient heating and cooling systems
Energy-efficient lighting

Waste reduction

Recycling program
Food waste reduction program
Safely handles hazardous substances
Safely disposes of electronics, batteries, and lightbulbs
Refillable toiletry containers
Compostable food containers and cutlery
No single-use plastic water bottles or straws

Water conservation

Water use audited by an independent organization
Water-efficient faucets, toilets, and showers
Towel and linen reuse program

Sustainable sourcing

Responsible purchasing policy
Locally sourced food and beverages
Responsibly sourced seafood
Organic cage-free eggs
Vegetarian and vegan meals
Eco-friendly toiletries

Hotel Riu Tikida Garden

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Hotel Riu Tikida Garden

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Annakhil

Hotel location score

About this hotel

Address & contact information

Health & safety

Enhanced cleaning

Personal protection

Physical distancing

Minimized contact

Increased food safety

Amenities

Popular amenities

Internet

Policies & payments

Services

Wellness

Languages spoken

Food & drink

Activities

Pools

Parking & transportation

Accessibility

Business & events

Pets

Rooms

Bathrooms

Sustainability

Energy efficiency

Waste reduction

Water conservation

Sustainable sourcing

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